Business Analyst

Airbnb was born in 2007 when two Hosts welcomed three guests to their San Francisco home, and has since grown to over 4 million Hosts who have welcomed more than 1 billion guest arrivals in almost every country across the globe. Every day, Hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way.

Responsibilities

• Maintain Subject Matter Expertise of your respective Specialization to take on operational core work or escalations when necessary.
• Build Specialization-specific Operational dashboards to visualize data analysis and insights.
• Perform statistical analysis to derive risk impact and recommend actionable next steps.
• Develop an Analytics Framework in collaboration with Business Process Improvement and Operations Management.
• Quarterly Planning and Roadmapping in collaboration with Operations Management and Product team.
• Write monthly Specialization-specific performance reports; written reports should show methodology with detailed statistical analysis, summary of key findings, and recommendations.
• Incubate, operationalize, and streamline Product launches; including Friction Optimization to improve user experience.
• Review and approve query action tasks that mitigate risk.

Technical Skill Requirements 

• Trained in SQL (Superset or PrestoDB)
• Able to write functional SQL queries
• Advanced Excel proficiency including but not limited to pivot tables, macros, charts, functions 
• Familiar with creating data visualizations and comfortable working in programs like Tableau 
• Statistics familiarity or background

Qualifications

• 2+ to 4 years of experience in your Specialization as a subject matter expert (SME)
• Hands-on experience on SQL, Python & Data Visualisation tools (Power BI or Tableau)

Our Commitment To Inclusion & Belonging:

Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.