Business Assurance Analyst

Grade Level: L1/L2

Location: Islamabad, Pakistan

Last date to apply: 19th November - 2024

What is this role about?

Business Assurance Analyst – The role is responsible for the assurance of different revenue streams including Interconnect and A2P. It plays a key part in identifying and mitigating risks, enhancing operational efficiency, preventing revenue leakages and providing assurance on the settlements with business partners. Besides, this role will lead the development, implementation, and refinement of AI-driven models for anomaly detection, enhancing the company’s capabilities in revenue assurance and risk management.

This position reports directly to Manager Partner Assurance -international Segment.

What does Business Assurance Analyst –do?

Revenue Assurance:

• Lead the design and implementation of strategies to monitor and optimize revenue streams across Interconnect/Roaming domains.
• Ensure the availability of KPIs and reports by monitoring revenue streams and operational metrics to verify accuracy and compliance with established standards.

Risk Management:

• Identify, analyse, and mitigate risks associated with GSM interconnect, including potential revenue loss.
• Develop, deploy, and improve AI-driven models for anomaly detection to prevent revenue leakage and fraud.

 Data Management & AI Model Development:

• Supervise the collection, validation, and analysis of large data sets to ensure accuracy and consistency.
• Lead the design, development, and refinement of AI-driven models for anomaly detection in revenue assurance and risk management.
• Evaluate model performance, incorporate feedback, and implement improvements to enhance model accuracy and effectiveness.

Reporting:

• Develop and deliver comprehensive reports and presentations on findings, trends, key performance indicators (KPIs), and AI model outcomes to senior management.
• Provide strategic insights and recommendations based on data analysis and AI model outputs to inform business decisions.

Collaboration:

• Collaborate closely with cross-functional teams, including finance, IT, Technical, Commercial and other functions to ensure effective assurance of the domain.

Process Improvement:

• Lead initiatives to improve existing processes, tools, and systems, aligning them with industry best practices and incorporating AI-driven methodologies.
• Drive innovation in revenue assurance and risk management through the adoption of cutting-edge technologies and practices.

Jazz is an equal opportunity employer. We celebrate, support, and thrive on diversity and are committed to creating an inclusive environment for all employees.

Requirements

What are we looking for and what does it require to be Business Assurance Analyst.    

Education and Experience

• Bachelor’s/ Master’s degree in Computer Science, Data Science, Information Technology, Telecom or a related field.
• 2-3 years of experience in IT, Telecom or a related field, preferably in a Data Analysis or assurance or risk management role.
• Good understanding of telecom/Digital products.

Technical Skills

• Proficiency in Programming and data analysis tools such as Python, SQL, Excel, or similar.
• Expertise in developing and implementing AI driven models for anomaly detection
• Strong analytical and problem-solving skills.
• Experience of telecom billing systems and anomaly detection methodologies.

Soft Skills

• Logical problem-solving, critical data evaluation, and insight development.
• Precise data analysis to identify and address even minor discrepancies.
• Clear communication of complex findings to both technical and non-technical teams.
• Effective teamwork and collaboration with cross-functional departments.
• Willingness to learn and adapt to new tools, technologies, and methodologies.
• Resourcefulness in identifying issues, generating solutions, and timely implementation.
• Ability to prioritize, multitask, and meet deadlines in a dynamic environment.
• Proactive in learning new skills, staying updated with trends, and improving performance.

Benefits

Why Join Jazz?

As one of the leading employers in the country, Jazz epitomizes the philosophy that each Jazz employee is passionately living a better every day inspired and enabled by visionary leadership, a unique professional culture, a flourishing lifestyle, and continuous learning and development.

As one of the largest private sector organizations in Pakistan, our objective is to continue to change the lives of our 65 million customers for the better. This is an opportunity for someone who wants to be part of something transformative, someone who can play a critical role in driving our success. Together, we can empower millions more with the tools necessary to progress in an increasingly digital economy.