Managed Services Data Engineer

This is a remote position.

Global Rabbits is a true Nearshore provider, attracting the best talent from LATAM and providing our customers with top tier results while offering a cost effective solution. We partner with our clients by building digital teams that extend their capabilities and allow them to leverage our talented nearshore resources.

We are seeking a highly skilled Managed Services Data Engineer. As a Managed Services Data Engineer, you will be responsible for the end-to-end management of client databases and cloud environments, ensuring optimal performance, security, and compliance. You will play a key role in proactive monitoring, troubleshooting, and executing automation strategies across diverse database systems and cloud platforms. This position offers the opportunity to work within a dynamic team, leveraging cutting-edge tools and technologies to deliver exceptional client outcomes.

Requirements

    •    Database Management: Maintain and optimize SQL Server, Oracle, MySQL, PostgreSQL, MongoDB, and other relevant databases through regular maintenance, performance tuning, and health monitoring.
    •    Cloud Operations: Support cloud database services (AWS RDS, Azure SQL, Google Cloud SQL) and contribute to cloud migrations, multi-cloud setups, and automation initiatives using platforms like AWS, Azure, and Google Cloud.
    •    Monitoring & Support: Proactively monitor database and cloud systems using tools such as Datadog, SolarWinds, and New Relic to identify and respond to alerts, troubleshoot issues, and escalate critical incidents as needed.
    •    Automation: Automate routine database tasks (backups, patches, updates) using tools like Ansible, Puppet, or Chef. Implement infrastructure-as-code using Terraform or CloudFormation.
    •    Security & Compliance: Ensure all systems adhere to GDPR, HIPAA, and SOC 2 standards by monitoring access and maintaining database security using Splunk, Imperva, and Guardium.
    •    Client Interaction & Project Management: Collaborate with clients and internal teams to ensure service levels (SLAs) are met. Manage client expectations and provide clear communication regarding issue resolution and solutions.
    •    Incident Management: Lead the response to high-priority incidents by utilizing advanced troubleshooting skills to resolve database issues and minimize downtime.

Qualifications:

    •    Experience with database administration (SQL Server, Oracle, MySQL, PostgreSQL, MongoDB).
    •    Proficiency with cloud platforms (AWS, Azure, Google Cloud) and database-as-a-service (DBaaS) offerings.
    •    Strong understanding of monitoring tools (Datadog, New Relic, SolarWinds) and automation tools (Ansible, Puppet, Chef).
    •    Familiarity with compliance standards such as GDPR, HIPAA, and SOC 2.
    •    Excellent communication skills and a client-focused approach to managing tasks and relationships  

Benefits

We offer a competitive salary, along with a positive and collaborative work environment that promotes innovation and growth: 

• USD salary.
  
• Free English classes.
  
• Software Licenses and Tools.
  
• Courses and books.
  
• Digital Nomad Visa sponsorship.