Delivery Governance Analyst

Company Description

Shawbrook is a new type of specialist financial services company, combining the relentless focus on customer service and innovation you would expect from a fintech with the expertise and certainty of a bank. Shawbrook is driven by a purpose to solve complex problems that unlock opportunity for its rapidly growing customer base of over 300,000 UK consumers and businesses.

Our success would not have been possible without our Team. Our people differentiate us from the competition through their deep sector knowledge, they are the life force of our business.

Join Shawbrook because you:

• Want to help us deepen our industry sector knowledge, combining technology alongside the best banking brains.
• Want to build a bank for the future and be part of our digital transformation journey that will enable customers & businesses to thrive
• Want to continue to grow professionally. We encourage you to grow and be the best version of yourself.
• Care about sustainability? We want to be better for our people, environment and society.
• Bring passion and enjoyment to your work. You’ll work hard but you’ll have fun too.

Job Description

We’re seeking an experienced Delivery Governance Analyst to be a part of the next phase of our product and technology transformation journey.  The role reports to the Delivery Support Manager and has responsibility for providing centralised risk management and governance support to our change teams.

In this role, you’ll be working closely with stakeholders in our Product and Technology functions and Group-wide risk functions, ensuring and evidencing that delivery teams are implementing change in line with approved policies and standards.  You’ll also support senior management with portfolio and programme level risk monitoring and reporting, including the preparation of Steering Committee pack content and other reports for management escalation.

The successful candidate will be able to demonstrate pragmatism, proactivity, attention to detail and a continuous improvement mindset.  You’ll always be on the lookout for opportunities to simplify, automate and optimise while ensuring we balance good governance and risk management with a pragmatic approach.

Key Role Responsibilities

• Risk Assessment and Management: Support Delivery squads with risk management activities across the Group’s strategic change portfolio. Develop strategies to surface and report on risks and ensure compliance with regulatory requirements.
• Compliance Monitoring: Work with Delivery leadership to ensure, and evidence through control testing, that change initiatives comply with internal policies and external regulations. Conduct regular testing and quality control assessments to maintain high standards of governance.
• Collaboration: Work closely with Group, Function and Franchise risk teams to ensure that change governance and risk management is fully aligned to business and stakeholder expectations.
• Documentation and Reporting: Maintain comprehensive records of risk assessments, QA reviews, and governance activities. Prepare detailed MI for senior management and regulatory oversight as required. Support with the maintenance of change framework documentation, policies and standards.
• Continuous Improvement: Stay updated on the latest regulatory changes and industry best practices. Proactively identify opportunities to enhance the Group’s governance and risk management framework.

Qualifications

• Previous governance experience in a change context, e.g. within a PMO team.
• Familiarity with both agile, waterfall and hybrid methodologies.
• Experience working in a regulated sector, ideally financial services.
• Experience with Jira, Confluence and Miro, plus advanced Excel.
• Experience with the use of generative AI tooling such as Copilot or Chat GPT would be beneficial.
• Excellent written and verbal communication skills.

Additional Information

Your Wellbeing - We take your health and well-being very seriously by providing a range of benefits to give you and your family peace of mind. These include:

• Market leading family friendly policies such as access to our Maternity, Adoption and Paternity policies from Day 1 of your employment
• Free access to Headspace, a mindfulness & meditation digital health app
• Free access to Peppy digital health app that offers personalised support through fertility treatment becoming a parent or menopause
• EAP (Employee Assistance Programme) - Offering you support on a wide range of subjects including financial concerns, mental wellbeing and more general queries around family, work, housing and health
• Cycle to work scheme
• Discounts on gym membership
• Contributory pension scheme & death in service

Your Lifestyle - It’s important you strike the right balance between your work and personal life. We provide benefits to support you when at work and when you’re enjoying your leisure time.

• Minimum of 25 days holiday per year
• Option to buy or sell holiday days through our flexi-holiday scheme
• Discounts on gym membership nationwide
• Access to discounts on a range of high street and online brands
• Community support and charitable giving

Your Contribution - We’re focused on rewarding those that go the extra mile in helping us achieve our goals.

• Participation in our annual discretionary bonus scheme designed to reward your contribution to our success
• Proudly Shawbrook recognition scheme focused on recognising our role models and thanking our colleagues for a job well done