Senior Data Analyst

Company

Cox Communications, Inc.

Job Family Group

Data Intelligence & Science

Job Profile

Data Sr Analyst

Management Level

Individual Contributor

Flexible Work Option

Can work remotely anywhere in the specified country

Travel %

Yes, 5% of the time

Work Shift

Day

Compensation

Compensation includes a base salary of $0.00 - $0.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.

Job Description

Senior Data Analyst

JOB SUMMARY:

The Data Senior Analyst collaborates with business partners and stakeholders to understand strategies and priorities, connecting these goals with underlying data to deliver self-service tools for insight-driven analysis. This role involves developing and maintaining ETL pipelines, writing complex SQL queries, and building robust data models and visualizations in PowerBI to support decision-making and deliver business insights.

PRIMARY RESPONSIBILITIES AND ESSENTIAL FUNCTIONS:

• Collaborate with business partners and stakeholders across multiple products, business areas, or organizational units to understand primary strategies, objectives, and priorities; connect these goals with underlying data and deliver self-service tools to enable insight-driven analysis.
• Participate in collaborative, cross-functional initiatives and projects; offer thought leadership on data requirements and the scope of analysis necessary to support decision-making and deliver business insights.
• Provide business requirements and thought leadership to peer teams for developing and maintaining ETL pipelines to extract, transform, and load data from various sources into on-premises or cloud-based data lakes, tables/views, or data warehouses.
• Write complex SQL queries to merge, blend, and analyze data from multiple sources.
• Clean and prepare data to ensure accuracy and consistency.
• Build consolidated tables and views that support data analytics and reporting needs.
• Develop robust data models in PowerBI to visualize and interpret data effectively.
• Collaborate with business/data analysts, data scientists, internal customers, and other stakeholders to understand data requirements and deliver solutions.
• Optimize data model performance and ensure data integrity.
• Document processes, procedures, and best practices related to data management and analysis.
• Design, develop, implement, and maintain various dashboards and reports in PowerBI, supporting multiple client groups.

QUALIFICATIONS AND EXPERIENCE:

Minimum

• BA/BS degree in a related discipline (i.e., Business Intelligence & Analytics, Information Science, Data Science, Statistics, Mathematics, etc.) with 4 years of experience in a related field (e.g., reporting, statistics, data modeling, data analytics, data visualization, data interpretation); or 8 years of equivalent experience in lieu of a degree.
• Skilled to advanced knowledge in building interactive dashboards in PowerBI and/or Tableau/ (PowerBI Strongly Preferred).
• Proven experience in developing robust data models in PowerBI to enable data visualization and effective interpretation of data.
• Experience in data cleansing and preparation to ensure accuracy and consistency.
• Advanced SQL skills, specifically with Oracle and PL/SQL.
• Demonstrated ability to design, develop, implement, and maintain various dashboards and reports, supporting multiple client groups.
• Successful candidates must know how to intuitively assimilate, manipulate, and visualize large quantities of data in a visually appealing and easily consumable manner.
• Proven ability to work in a cross-organizational team environment, collaborating with business leads on key analytical deliverables.
• Excellent communication (written and verbal) and presentation skills with a proven history of influencing outcomes and gaining alignment.
• Proven ability to work efficiently, effectively, and proactively in a fast-paced, deadline-oriented, dynamic, and virtual environment.

Preferred

• Master's degree with 2 years of experience in a related discipline.
• 8 years successful experience developing advanced analytics solutions (e.g. predictive models, anomaly detection models, correlation models, etc.
• Prior experience with data analytics in a contact center environment, specifically working with voice, chat, & digital data.
• Knowledge of data warehousing concepts and best practices
• Familiarity with cloud-based data solutions (e.g., AWS, Azure, Google Big Data)
• Prior operations and analytics experience with Cox Communications

Benefits

The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company’s needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, parental leave, and COVID-19 vaccination leave.

About Us

Cox Communications is all about creating moments of real human connection; and for employees, that’s true both in the workplace and in the problems we solve for customers. From building advertising solutions to unleashing IoT technologies to creating an exceptional experience for customers in our retail locations and online, we’re creating a world that is smarter and more connected. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer – All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.