Staff Customer Success Engineer - Database
Seattle
R
USD 110K-138K Senior-level Full Time Found 5d ago
Tasks
- Advise on best practices
- Advise on customer architecture
- Analyze performance bottlenecks
- Architect enterprise database solutions
- Build architecture diagrams
- Conduct workshops and troubleshooting
- Create technical documentation
- Design support frameworks
- Document database practices
- Gather customer feedback
- Lead incident response
- Lead support for MySQL, PostgreSQL, Redis, MongoDB, Kafka, OpenSearch
- Mentor junior engineers
- Optimize configurations
- Partner with sales and solutions teams
- Represent support in cross-functional initiatives
- Serve as escalation point for database and cloud issues
Perks/Benefits
- Benefits
- Bonus potential
- Career development support
- Equity
- Flexible time off
- Remote work
- Training and conferences
Skills/Tech-stack
Automation | Backup and Restore | Bash | Cloud infrastructure | Customer Advocacy | Database Support | Distributed Systems | Go | Incident Management | Kafka | Linux | MongoDB | MySQL | Networking | OpenSearch | Performance Tuning | PostgreSQL | Python | Redis | Replication | Schema Design | Sharding | Solutions Architecture | Technical Consulting | Troubleshooting
Education
Language: en |
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