Serener Engineering Manager-Distributed Systems

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good– you’ve come to the right place.

Role Description

Salesforce has immediate opportunities for software developers who want their lines of code to have significant and measurable positive impact for users, the company's bottom line, and the industry. You will be working with a group of world-class engineers to build the breakthrough features our customers will love, adopt, and use while keeping our trusted CRM platform stable and scalable. The software engineer role at Salesforce encompasses architecture, design, implementation, and testing to ensure we build products right and release them with high quality.

Code review, mentoring junior engineers, and providing technical guidance to the team (depending on the seniority level) We pride ourselves on writing high-quality, maintainable code that strengthens the stability of the product and makes our lives easier. We embrace the hybrid model and celebrate the individual strengths of each team member while encouraging everyone on the team to grow into the best version of themselves. We believe that autonomous teams with the freedom to make decisions will empower the individuals, the product, the company, and the customers they serve to thrive.

Your Impact

Responsibilities

• Develop short- and long-term product and service strategies in partnership with other engineering and operations teams

• Drive design and implementation of innovative distributed software platforms for continuous compliance in access control by integrating with various applications that offer user access.

• Lead development teams in a full-service ownership model following Agile methodologies

• Manage devops activities for owned services in a 24/7 runtime environment, including driving investigations to determine root cause and implement solutions.

• Collaborate with other engineering teams to solve security problems with minimal disruption to other business functions.

• Hire, train and assess the performance of direct reports according to corporate policies and procedures.

• Assist in the growth of employees through coaching, training and career development activities.

• Interact with industry experts, vendors, partners, internal staff and auditors

• Work effectively as part of a geographically distributed team

Required Skills/Experience

• Industry experience. 10+ years of experience in software development, including:

  • 5+ years experience in SaaS, PaaS or IaaS software development

  • 5+ years experience in a high-availability 24/7 environment (cloud platforms are a plus)

• Management experience. 3+ years of direct people management experience, with at least 2 people managers directly reporting to you.

• Education. M.Sc/M.Eng in Computer Science/Engineering or B.A/B.Sc. in same disciplines with equivalent years of experience

• Application Integration: Proven track of designing, coding and working with multiple types of applications (on-prem, SaaS) with different identity systems.

• Data Driven: Focused on data quality and driving excellence via metrics.

• DevOps mindset and strong ownership over owned code (test, monitor, deploy, maintain)

• Team. Ability to lead, motivate and grow teams of developers in a challenging, dynamic and global environment

• Agile. Prior experience managing teams using agile methodologies (Scrum, Kanban)

• Communication. Excellent oral and written communication skills in English

Desired Skills/Experience

• Distributed systems and Application Integrations. Expertise in working with different data models and experience with different application interfaces for integration with central identity systems.

• Understanding of large-scale infrastructure-as-a-service platforms (e.g. Amazon AWS, Microsoft Azure, OpenStack, etc.)

• Operating systems. Development and software management on Linux systems (e.g., CentOS, RHEL)

• Software design. Demonstrated expertise in applying systems patterns (e.g., Client-server, N-tier, Master/Slave, MVC) and API constructions (e.g., Swagger, OpenAPI)

• Full-software ownership from idea to running in production: design, code, writing unittests, performing integration tests, deploying to production, supporting the system in the production environments

Desired Skills/Experience

• Security: Strong fundamentals knowledge in security concepts: authentication/authorization frameworks (e.g., SSO, SAML, Oauth), secure transport (e.g., SSL, TLS), identity management (e.g., certificates, PKI)

• Platform development: Proven track of designing and coding large-scale PaaS or IaaS systems.

• Big Data: Proficiency and experience with relational and NoSQL databases, message queues (Kafka, SNS/SQS, etc), Splunk and other components in data pipelines

• MLOps: Experience with MLOps or deploying machine learning models in production.

• Good knowledge with network technologies, such as TCP/IP, DNS or load balancer.

Accommodations

If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.

Posting Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com.

Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.

Salesforce welcomes all.