Data Operations Analyst

Description

WHO WE ARE

Come join the company reinventing data security, empowering businesses to realize the full potential of their data. As the leading data security platform purpose-built for the cloud era, Cyera’s mission is to reinvent how businesses secure data, enable agile collaboration, and boldly pursue new business opportunities. Trusted by security teams at leading global businesses, our team is proving that data security is the next big thing in cyber. Backed by the world’s leading investors and working with a large and growing list of Fortune 1000 companies, we are looking for world-class talent to join us as we usher in the new era of data security.

THE OPPORTUNITY

First and foremost, you are passionate about data, quality and process. You want to dig into the details and take pride in the quality of the outcome. The GTM Data Operations Analyst will play a crucial role in establishing a sound data foundation across our system infrastructure making sure our data maintains the highest quality and that we are capturing relevant attributes and automating data elements throughout the go to market (GTM) stack to enable critical data driven decisions to be made with confidence. 

RESPONSIBILITIES:

• Maintain our Salesforce data foundation with an emphasis on quality account, opportunity, lead and contact management
• Perform ad-hoc data updates to improve the quality and accuracy of data
• Identify process improvements to collect and automate the flow of data elements throughout the selling process while searching for ways to automate input and collection of data elements without the need for human interaction
• Periodically review critical Salesforce objects to reduce noise and enhance user experience
• Partner with Sales and Marketing Operations to perform data clean ups including but not limited to, opportunity management, lead and contact enrichment, account firmographic enhancements, lead routing, campaign infrastructure and more
• Partner with the Salesforce Architect to improve existing processes and be the first in line to test system enhancements with a data first approach to the solution (are we capturing what we need with minimal manual effort)
• Establish procedures for data management (opportunity lifecycle, Deal Registration timelines, SLAs, notifications, etc.)
• Analyze and optimize territories in partnership with sales leaders while continuing to drive focus towards our Ideal Customer Profile (ICP)
• Continually enhance enrichment and routing efforts to insure no lead is left behind

Requirements

REQUIRED QUALIFICATIONS:

• 2-5 years of GTM operations experience in a high growth, preferably SaaS driven environment
• Self starter that takes initiative to solve problems in unique and effective ways
• Passionate about enabling a high quality data environment
• Experience working with Salesforce or an enterprise grade CRM system
• Proficient in MS Excel, Google Suite and other collaboration tools
• Preferable experience with GTM tools such as Apollo, HGInsights, Marketo and Salesforce Integrations
• Ability to communicate clearly and effectively while also leading with data

COMPENSATION INFORMATION: 

In addition to a standard benefits and equity package, we offer a generous salary. Final compensation will vary based on seniority and relevance of experience, location, and position requirements.

This role may be eligible for potential merit increases based on factors such as individual or company performance, time in role, and other discretionary factors.​

BENEFITS - Why Cyera? 

• Ability to work remotely, with office setup reimbursement
• Competitive salary
• Unlimited PTO
• Paid holidays and sick time
• Health, vision, and dental insurance
• Life, short and long-term disability insurance