Data Analyst

Intelcom is seeking a Data Analyst to join its Revenue Management department. The selected candidate will bring their expertise to support decision-making based on data analysis. If you thrive in a stimulating environment, can handle multiple priorities and rapid changes, don’t wait any longer—join our dynamic team!

The Data Analyst collects data on sales operations and analyzes it to identify issues and implement corrective actions. The role requires excellent attention to detail, a deep understanding of delivery processes, and exceptional analytical skills.

Key Responsibilities

• Analysis and Reporting: Prepare periodic analyses and reports on client and product performance, including the creation of dashboards and key performance indicators (KPIs) to support decision-making.

• Cost Optimization: Contribute to identifying costs related to delivery and the supply chain to improve process efficiency and measure the profitability of offered services.

• Pattern Identification: Explore complex datasets to uncover patterns, anomalies, or hidden relationships, providing relevant insights to optimize pricing strategies, delivery costs, and product profitability.

• Profitability Analysis: Conduct in-depth analyses to evaluate the profitability of clients and products, analyzing financial and operational data to identify optimization levers.

• Modeling and Scenarios: Develop "what-if" scenarios for pricing and costs to assess their impact on profitability. Provide recommendations based on these analyses.

• Pricing Model Exploration: Support the analysis of different pricing models and evaluate their impact on the company’s financial outcomes.

• Competitive Intelligence and Market Analysis: Integrate external data (market, competition) to perform benchmarking analyses and position Intelcom relative to industry best practices.

• Cross-Department Collaboration: Work closely with internal teams (Finance, Product, Sales, Marketing) to integrate insights from analyses into operational and strategic decisions.

• Continuous Improvement: Identify opportunities for improvement in data analysis processes and propose solutions to make future analyses more effective and impactful.

• Operational Excellence: Gain a thorough understanding of our business processes, systems, and foundational data architecture to optimize operational excellence within revenue management.

Your Profile

• College or university degree in a business or technology-related field

• 3-5 years of experience in data analysis or financial analysis

• High-level understanding of all aspects of logistics processes in parcel transportation

• Strong financial information analysis skills

• Advanced expertise in applications such as MS Office and Power BI

• Experience with data warehouses like Google Big Query or Snowflake

• Knowledge and experience with programming languages (SQL)

• Curious and self-taught, approaches technical challenges with open-mindedness and innovation

• Ability to work in a fast-paced environment, learn quickly, and manage multiple tasks simultaneously

• Highly motivated with a strong sense of urgency, problem-solving, and analytical skills

• Strong written and verbal communication skills

• Bilingual preferred (fluent French, functional English)

Benefits Offered

• Opportunity to participate in the projects of a growing company with stimulating challenges in a constantly evolving context

• Passionate and dynamic team

• Flexible schedule, remote work encouraged at all times

• Comprehensive benefits package (group insurance, retirement plan, etc.)

• Training program and reimbursement of professional dues

• Opportunities for growth within the organization

• Company located in Griffintown, easily accessible by public transport (Lucien-L’Allier metro station).

Intelcom is a leading last-mile carrier in the e-commerce sector. Our teams across Canada as well as our network of independent contractors contribute to Intelcom’s daily operations.

Our goal is simple: in a constantly evolving business sector, we don't just follow, we get ahead. In addition to standing out through innovative services and delivery methods, Intelcom is also undergoing a technological transformation where the integration of customer experience and logistics technologies are at the heart of its evolution.

At Intelcom, we know experience comes in many forms and are committed to building a culture where difference is valued. We are always looking for talented and diverse individuals to join our teams. With over 60 delivery centers across Canada, we may have the right opportunity for you.

Apply Now.