Customer Success Intern - Malaysia | CareerStart@SAS Program

Customer Success Technical Intern - Kuala Lumpur | Careerstart@SAS Program

Nice to meet you!   

We’re a leader in data and AI. Through our software and services, we inspire customers around the world to transform data into intelligence – and questions into answers.    

We’re also a debt-free multi-billion-dollar organization on our path to IPO-readiness.  If you’re looking for a dynamic, fulfilling internship coupled with flexibility and a world-class employee experience, you’ll find it here.   

What you’ll do  

Looking for *that* internship? The game-changing one that’ll help you learn, grow, and chart your path forward? You’ll find it at SAS. Our interns aren’t coffee runners – they do real, meaningful work. Our AP EMEA CareerStart@SAS program is focused on development, culture, and community. We’ll help you grow professionally, find (or further) your passion, and make memorable connections that last beyond the program!   

Customer Success Intern

Customer Success Managers (CSM) serve as a trusted advisor to our customers to help them achieve success in adoption and modernization of their SAS software. The CSM works strategically with their customers and account teams in a consultative manner by understanding their business goals to assist in building a success strategy to take the customer through the post-sale lifecycle. This ensures the customer has a strong plan for installation, adoption, usage, and modernization. The goal is to develop the customer into a SAS advocate by providing a great customer experience. 

As an intern, you might: 

• Be a strong SAS Advocate and assist in the positioning value-based use cases and technology to the customer
• Assist in Proposal and Solutioning in key customer accounts in multiple industries
• Develop Demonstration Materials and Conduct User Workshops
• Research on new technology and latest trends in the space of AI and Machine learning

Required Qualifications 

• Field of study: Bachelor’s Degree in Statistics, Computing (Data Science), or equivalent professional qualifications in the field of data and analytics
• Programming language skill in any of the following: Python, R, SQL, SAS
• Strong communication skills in English – both written and verbal.
• Leadership abilities. Your past experiences demonstrate you’ll take initiative and go above and beyond the call of duty.
• You’re interested in the future of Analytics and embrace technology.
• You’re curious, passionate, authentic, and accountable. These are our values and influence everything we do.

Base Location & Work Arrangement: Kuala Lumpur, On-site

Internship Timeframe: April – October 2025

Perks of the job  

• Work with (and learn from) the best. As a SAS intern, you’ll get face time with our top executives! 
• Free SAS programming training and certification for technical consulting roles.
• Your well-being matters, and that’s why we support all dimensions of your well-being by offering programs that reduce stress and distractions to help you stay healthy and productive.
• We work hard, but we like to play hard, too. Enjoy hackathons, social events and other opportunities to connect + engage.  

Diverse and inclusive     

At SAS, it’s not about fitting into our culture – it’s about adding to it. We believe our people make the difference. Our diverse workforce brings together unique talents and inspires teams to create amazing software that reflects the diversity of our users and customers. Our commitment to diversity is a priority to our leadership, all the way up to the top; and it’s essential to who we are. To put it plainly: you are welcome here.     

Additional Information  

Resumes may be considered in the order they are received. SAS only sends emails from verified “sas.com” email addresses and never asks for sensitive, personal information or money. If you have any doubts about the authenticity of any type of communication from, or on behalf of SAS, please contact Recruitingsupport@sas.com. 

#SAS #CareerStart2025AP