Client Data Manager II

Take a lead role in acquiring, managing and retaining meaningful relationships that deliver outstanding experience to our customers.

Job Summary 

As a Client Data Associate within our KYC/AML team, you will play a crucial role in understanding and implementing KYC standards, guidelines, policies, and procedures. You will be responsible for handling and maintaining confidential client documentation, collecting and verifying confidential client data, and reviewing client data/processes to ensure they meet our firm-wide quality standards. This role provides you with an opportunity to engage with the Middle office and be part of KYC/AML interactions, offering a challenging and rewarding environment for your growth and development.

Job Responsibilities

• Understand and implement of KYC standards, guidelines, policies, and procedures.
• Handle and maintain confidential client documentation.
• Understand the firm’s KYC requirements when completing documentation inclusive of Customer Identification Program (CIP), Minimum Due Diligence (MDD),
• Enhanced Due Diligence (EDD), Local Due Diligence (LDD), Specialized Due Diligence (SpDD) and Product Due Diligence requirements (PDD)
• Review of client data/processes to meet firm wide quality standards
• Interpret alerts and communicating to management when applicable
• Engage with Middle office and be part of KYC/AML interactions to complete the case as per the timeline. 

 Required Qualifications, Capabilities, and skills

• Bachelor’s Degree or Graduate Degree
• 9+years’ experience in the Financial Services industry with a demonstrated track-record of delivery with relevant experience in AML,KYC and compliance 
• Experience with leading a new team with limited Subject Matter Expertise 
• Outstanding client management, partnership building, leadership, and direct experience of dealing with multiple stakeholders at one time. Ability to identify risks and issues and successfully navigate through to solutions
• Computer skills:  Lotus Notes and Microsoft Office Suite including Excel, Word and PowerPoint
• Develop and lead a team that is responsive to dynamic organizational and operational changes

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.