Principal Data Analyst

About Crunchyroll

WE HELP EVERYONE BELONG. IT’S OUR PURPOSE.

Founded by fans, Crunchyroll delivers the art and culture of anime to a passionate community. We super-serve over 100 million anime and manga fans across 200+ countries and territories, and help them connect with the stories and characters they crave. Whether that experience is online or in-person, streaming video, theatrical, games, merchandise, events and more, it’s powered by the anime content we all love.

Join our team, and help us shape the future of anime!

About the role

We are seeking a Principal Data Analyst based in India to play a vital role in enhancing our analytics operations within the Center for Data and Insights (CDI). In this position, you will collaborate closely with business leaders and cross-functional stakeholders worldwide, engaging in ad hoc analysis, storytelling, dashboard creation, and reporting. Furthermore, you will be instrumental in shaping the future of our analytics capabilities by leveraging cutting-edge AI technologies to develop next-generation data products.

Responsibilities

• Stakeholder Collaboration: Work directly with diverse business users to cultivate strong relationships, engage in discussions about business trends, and effectively manage stakeholder expectations related to analytics tasks
• Cross-Functional Partnerships: Collaborate with cross-functional teams to design and implement analytics and reporting tools necessary for disseminating certified dashboards and impactful presentations
• Data-Driven Recommendations: Translate stakeholder discussions into cohesive, well-informed business recommendations based on factual data, utilizing structured analytical thinking and advanced data visualization techniques
• AI-Driven Analytics Products: Lead the development of AI-driven analytics products and services, leveraging machine learning and predictive modeling to enhance data insights and decision-making processes
• Database Management: Utilize expertise in working with extensive, complex databases, OLAP engines, data warehouses, and data lakes through SQL or SQL-like interfaces to conduct in-depth analysis and support data-driven initiatives
• Customer Service Excellence: Foster a culture of responsive customer service and high-quality output by maintaining effective communication at all levels, ensuring seamless execution of tasks, and swiftly addressing unexpected challenges
• Insight Deck Creation: Collaborate across teams to prepare comprehensive insight decks for the leadership team, documenting the impact of strategic initiatives on key metrics and monitoring progress toward organizational goals
• Performance Metrics Monitoring: Collaborate with leadership to define and track key performance metrics, ensuring that analytics efforts align with strategic objectives and deliver actionable insights

In the role of Principal Data Analyst, you will be working as an individual contributor and report to the Director, Data Analytics. This role is based out of Hyderabad, India.

About You

You bring over 15+ years of extensive experience in data analysis, advanced analytics, and statistical methodologies, along with a proven track record in experimentation and optimization

• 12+ years of hands-on experience with SQL and Python, coupled with proficiency in BI tools such as Tableau, Looker, and Power BI
• Demonstrated experience in building data products and self-service analytics solutions that empower stakeholders
• Proven ability to create compelling and actionable presentations and visualizations tailored for executive audiences
• Strong understanding of defining KPIs, as well as experience with statistical and predictive modeling, descriptive statistics, and experimental design
• Experience with cloud platforms (e.g., AWS, Google Cloud, Azure) for data storage, processing, and analysis
• Experience managing and analyzing large datasets (terabytes of data and billions of records) to drive insights and inform decision-making
• Ability to work effectively in a globally matrixed organization, fostering collaboration across teams
• Knowledge of AI applications for analytics is highly desirable, enhancing our ability to leverage cutting-edge technology in data analysis
• Bachelor's degree in Statistics, Computer Science, Information Systems, or a related field, providing a strong foundational knowledge and expertise

About the Team

Center for Data and Insights is a central organization composed of passionate data analysts, data engineers, consumer researchers, Machine Learning Engineers and Data Scientists who have already made a significant impact across our product offerings, content strategy, and user engagement metrics. As we expand our scope, our team is poised to become the cornerstone of innovation and growth across various business verticals within the company. We are dedicated to leveraging advanced analytics to continue transforming how users interact with and enjoy our offering of video contents and all other services.

About our Values

We want to be everything for someone rather than something for everyone and we do this by living and modeling our values in all that we do. We value

• Courage. We believe that when we overcome fear, we enable our best selves.

• Curiosity. We are curious, which is the gateway to empathy, inclusion, and understanding.

• Service. We serve our community with humility, enabling joy and belonging for others.

• Kaizen. We have a growth mindset committed to constant forward progress.

Our commitment to diversity and inclusion

Our mission of helping people belong reflects our commitment to diversity & inclusion. It's just the way we do business.

We are an equal opportunity employer and value diversity at Crunchyroll. Pursuant to applicable law, we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Crunchyroll, LLC is an independently operated joint venture between US-based Sony Pictures Entertainment, and Japan's Aniplex, a subsidiary of Sony Music Entertainment (Japan) Inc., both subsidiaries of Tokyo-based Sony Group Corporation.

Questions about Crunchyroll’s hiring process? Please check out our Hiring FAQs: https://help.crunchyroll.com/hc/en-us/articles/360040471712-Crunchyroll-Hiring-FAQs

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