Data and Outreach Specialist

Description

 Are you passionate about fostering a supportive and inclusive workplace? We are seeking a dedicated Data and Outreach Specialist to join our growing team! At Children’s Hope Alliance, we believe that our employees are our greatest asset, and we prioritize their well-being.  

Why Join Us?

• Family-Friendly Perks: We offer generous parental leave to support you during those special family moments.
• Compassionate Support: Our bereavement leave ensures you have the time you need to grieve and heal.
• Military Reserve Pay: We honor those who serve by providing military reserve pay to our employees.
• Work-Life Balance: Enjoy a healthy balance with flexible working arrangements that fit your lifestyle.
• Birthday PTO: Celebrate your special day with an extra day off—on us! 

Summary:

This position is responsible for serving our Foster Care department as a Data and Outreach Specialist. Duties include data collection, coordinating, data analytics and reports, managing prospective parents, assisting with training logs, parent screenings, and more.

Principal Duties and Responsibilities

• Overseeing Data Collection: Ensuring that data is accurately collected and entered various systems; Running various reports to provide to Recruitment and Recruitment Supervisor.
• Managing User Access: Providing training to users on how to effectively use the database and portals; Controlling who has access to various parts of the database and portals.
• Coordinating with Technical Staff: Liaising with IT professionals to resolve technical issues and implement updates.
• Manage Inquiry and prospective parent screenings: Screening potential foster parent applicants, entering in required systems and assigning to class.
• Ensuring Data Quality: Monitoring the integrity and quality of the data within the systems and assisting with audit files to ensure integrity of data and documents that are uploaded.
• Reporting and Analysis: Generating reports from the database and analyzing portal usage statistics to inform business decisions.
• Training and Support: Assist with updating/creating Foster Parent training logs; Create all calendar invites for Foster Parent pre-service trainings, book locations when needed, and maintaining RSVP rosters and reminders for in-service training; Manages automated training component; Create all training certificates, distribute to Foster Parents and upload to Laserfiche for all training
• Social Media Lead: Create/maintain Instagram/Facebook page for Foster Parents and prospective parents to provide daily information on training, helpful tips, Teaching Family Model tips, etc.

Requirements

Education and Experience Requirements

• Bachelor’s Degree in relevant fields such as Information Systems, Data Management, Business Analytics or related discipline.
• 2-3 years of experience in data management, preferably within a nonprofit or social services environment
• Experience with database management systems and data quality assurance
• Proficient with data reporting tools and applications such as Excel and Microsoft Power BI
• High attention to detail and organizational skills
• Adept verbal and written communication skills
• Strong analytical and problem-solving skills

Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this position, the employee is regularly required to stand, walk, use hands to type, handle or feel, reach with hands and arms, frequently required to stop or kneel, and must be able to lift and/r move up to 25 pounds. Specific vision abilities include close, distance, peripheral and depth perception. Essential functions will be typing, professional writing, using the telephone, driving and active participation in physical activities.