Staff Software Engineer- Generative AI

• You are a technology savvy and passionate about Generative AI, agentic computing and the challenge of building safe and reliable systems on cutting edge technology.

• We are leading the world in AI ambition within Australia’s largest bank and fintech!

• Together, we will engineer the future of banking with innovative Gen AI solutions!

Do work that matters

As we continue our pursuit of NPS +30 we need to transform the way we engage with our customers and colleagues.  The Gen AI Domain has been set up to build the tools and capabilities needed within the group tapping into the promise of Generative AI as a key technology to solve those needs.

This domain will power the creation of Generative AI solutions that will support more personalised experiences for our customers and our people. We must bring a customer first mindset into every decision; every day, whilst taking a holistic change management approach to drive organisational adoption.

We will enable the broader group to leverage broad Generative AI capabilities through building domain owned platforms and frameworks for use across the bank, such as the Gen.AI Hub.

See yourself in our team

As a Staff Engineer, you’ll be a technical expert contributing to; designing and implementing large scale solutions, as well as influencing and engaging the senior stakeholders on modern best practices.

• Understanding that technology is incredibly fast moving, you will help engineers create adaptable software that can rapidly change as the technology evolves.

• Bring a strong risk mindset to the team, driving the adoption of reliability, testing practices, and responsible AI.

• Relish the challenge of delivering stable platforms for internal consumers despite constant underlying technology changes and continuously optimizing for group outcomes.

• Be self-motivated to keep learning while delivering concrete outcomes for customers.

• Shift between "business" solution development and "platform" development at will, with the ability to tailor communication as needed.

• Partner with product and engineering stakeholders at different seniority levels to influence and educate them on Gen AI solution principles and practices.

• Be an ambassador in driving the Gen AI transformation across the bank working with the Group Practice Gen AI Solutions lead, sharing information and supporting other teams in their learning journey, and building an open learning culture within the practice.

• Take great delight in designing, building, and scaling “no code and low code” frameworks and services to improve the scalability to deliver enriched personalized digital and personal experiences to our customers.

• Coach and mentor other team members by normalizing best practices and hard-earned learnings to break the boundaries in solving real-time data-centric problems.

We support our people with the flexibility to balance where work is done with at least half your time each month connecting in office. We also have many other flexible working options available including changing start and finish times, part-time arrangements and job share to name a few. Talk to us about how these arrangements might work for you.

We are interested in hearing from people who are:

• Exceptional and highly experienced in Software Engineering with a deep mastery of software engineering principles and practices.

• Extensive hands-on experience in building AI-enabled software and applications from the ground up, with a proven track record of delivering high-quality, scalable, and robust solutions.

• Adept at managing engineering teams that build and scale distributed systems, tools and frameworks in a public, private or hybrid cloud environment.

• Customer-obsessed in their mindset to drive the Gen AI transformation work, connecting the work that happens everyday to deliver personalised customer experiences.

• Skilful in developing tools required to support the operational management (including security) of software applications and systems.

• Enthusiastic about driving responsible Gen AI solutions by challenging technology limitations and deficiencies in the existing systems and associated processes, procedures, and methods.

Tech skills   

We use a broad range of tools, languages, and frameworks. We don’t expect you to know them all but experience or exposure with some of these (or equivalents) will set you up for success in this team:

• Hands on software engineering experience/ leadership

• Cloud Solution Development/Security/IaaC (AWS + Azure)

• Python / TypeScript / C# 

• Growth Mindset and DevSecOps thinking

• Secure Coding

• Customer engagement systems

• Workflow platforms

• Gen AI frameworks & tools (e.g. Langchain, Semantic Kernel)

• Vector/Graph/SQL Databases

• Non-deterministic automated testing

• Machine Learning, including LLM fine-tuning , Prompt Engineering 

Working with us:  

Whether you’re passionate about customer service, driven by data, or called by creativity, a career with CommBank is for you.   

Our people bring their diverse backgrounds and unique perspectives to build a respectful, inclusive, and flexible workplace with flexible work locations. One where we are driven by our values, and supported to share ideas, initiatives, and energy. One where making a positive impact for customers, communities and each other is part of our every day.  

Here, you will thrive. You will be supported when faced with challenges and empowered to tackle new opportunities. We are hiring engineers from across Australia and have opened technology hubs in Melbourne and Perth. We really love working here, and we think you will too.  

If this sounds like the role for you then we would love to hear from you. Apply today!

If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We’re keen to support you with the next step in your career.

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