Lead Program Manager - Gen AI Data Operations
Asia (Remote), India
R
INR 2500K-4500K (estimate) Senior-level Full Time Found 4d ago
Tasks
- Analyze data for improvement
- Build and deliver training programs
- Coach team members on workflows and tools
- Ensure policy adherence on data handling and security
- Escalate high-impact issues
- Forecast capacity needs
- Maintain performance dashboards
- Manage employee attendance and conduct performance reviews
- Manage risk and change control logs
- Monitor QA plans
- Participate in client reviews and communicate quality results
- Schedule shifts and coordinate vendors
- Standardize SOPs and implement process improvements
- Support contract renewals
- Track risks and lead corrective actions
- Update training materials
Perks/Benefits
- N/A
Skills/Tech-stack
Audits | BI | Capacity Planning | Coaching | Communication | Continuous Improvement | Data Annotation | ETL | English | Excel | Generative AI | Model Evaluation | Multilingual | Negotiation | Organization | Planning | Project Management | Quality Assurance | Remote Work | Sampling | Scheduling | Vendor Coordination | Workflow Management
Education
N/A
Language: en |
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