Product Manager - AI/ML

Toronto, ON

Versapay

Collaborative accounts receivable automation software that transforms your AR department by connecting them with customers over the cloud to drive efficiency and accelerate cash flow.

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About Versapay 🚀
For growing businesses that need to accomplish more with less, Versapay’s Accounts Receivable Efficiency Suite simplifies the invoice-to-cash process by automating invoicing, facilitating B2B payments, and streamlining cash application with AI. Versapay integrates natively with top ERPs, while allowing businesses to collect with a self-serve payment portal and collaborate with customers and teammates to resolve what automation alone can’t. Owned by Great Hill Partners, Versapay’s employee base spans the U.S. and Canada with offices in Atlanta and Miami. With 10,000 customers and 5M+ companies transacting, Versapay facilitates 110M+ transactions and $170B+ in payments volume annually
Think you might be the next Veep to join? Read on!!
Our Values ⭐️ We obsess over our customers. ⭐️ We help each other. ⭐️ We embrace diversity. ⭐️ We find better ways. ⭐️ We get things done. ⭐️ We own it. 

How you’ll make a big impact here – and on your career: Product management at Versapay is a craft that requires reimaging the status quo, finding ways to create value, and driving innovative experiences for clients and their customers through technology. We are seeking an experienced AI/ML Product Manager to join the Versapay product management team. This role will be responsible for creating intelligence experiences on our platforms that serve our customers, their customers and Versapay employees. The Ideal candidate has a proven track record of creating and launching products leveraging machine learning solutions that impact business customer experience at scale. Responsibilities include designing strategies for recommendation algorithms and applications that create value for its users. This is a very exciting opportunity to share the future of how customers will efficiently conduct invoice-to-cash journeys across the platforms. You will manage products end-to-end, from early-stage research and ideation, through to implementation and improvement over time. Your impact will be measured by key commercial and customer success metrics. You will be responsible for leading a cross-functional group of engineering, design, and go-to-market team members to meet the needs of our customers and our business. This role is designed to drive change, both in buyer behavior and operational processes, which means that a great candidate remains effective while being flexible and agile. You’ll use your intellectual curiosity, passion for product and bias toward action to steer strategy.

What you'll do:

  • In this role, you will be responsible for iterating existing experiences, driving data-led experiments and delivering brand-new products. We want to find someone who is curious, can learn quickly, think creatively, and work collaboratively.
  • Unify product strategy: Set the vision and direction for the product. Identify opportunities for cross-product collaboration, standardization and unification of various product lines and execute on agreed-upon strategies
  • Identify progressive product features leveraging forward thinking technology, data, and tools, including ML or AI, that will provide a significantly differentiated value to the Versapay network suppliers and buyers helping them to drive significant efficiencies in accounts receivables 
  • Own the Product Development Life Cycle: Lead product end-to-end as part of dedicated squads throughout the entire development cycle, including top-end discovery and go-to-market.
  • Be the expert on the product and customer: Know the product inside and out and understand who is using it and what they need to accomplish. Participate in market and technical design sessions, prototypes, and iteration planning meetings to build a product high in utility and adoption.
  • Partner across teams: Leads agile cadences with designers and engineers to ensure alignment and prioritization. Collaborate with Marketing, Professional Services, Sales, and Success leaders to clearly define and develop the product’s value proposition and utilization across the organization. 
  • Conduct in-depth market research and user analysis to identify opportunities for payments products. Design hypotheses and effective experiments to test and learn.
  • Operate in a complex cross-functional environment, leading and influencing others, ultimately resulting in timely tactical decision making to advance our objectives.
  • Drive progress:Lead the development process from ideation to launch, including requirement gathering, technical specifications, user testing, and launch strategy. Define and prioritize the product/feature backlog, develop epics, and write user stories.  Create customer facing and internal documents, presentations, articles, and training. Facilitate launch, adoption, and success of product go-to-market plans.

What you'll bring to the team:

  • 5-7+ years of proven experience in product management, preferably with direct exposure or ownership of translating the business strategy to AI/ML and generative AI products
  • A solid grasp of artificial intelligence, machine learning and related technologies is crucial to this role
  • Must have strong familiarity with data science principles and practices. Ideal candidate has hands on experience AI/ML frameworks and tools, such as TensorFlow, PyTorch, Savvi AI, Sagemaker.
  • 4+ years working with cross functional teams as a product owner in an agile development process.
  • Exhibits a “fail fast” mentality using different types of experiments and research frameworks and testing
  • Experience with the following: Jira, SQL, Product Analytics tools (like Heap, Mixpanel, and/or Amplitude)
  • Proven track record of successfully launching and managing payments products in a competitive environment. Built APIs, products and complex systems at scale.
  • “Builder” Mentality: Entrepreneurial and scrappy mindset. Ability to thrive in ambiguous environments with a track record of defining and executing net new initiatives. A desire to solve problems with no obvious path forward.
  • Excellent communication skills to articulate complex AI and data concepts to non-technical stakeholders. Strong ability to present to C-level leadership and managing stakeholders.
  • Possess deep analytics thinking and proven ability to interpret information to inform decision-making
  • Bachelor's Degree in related field and/or relevant professional experience 

What will make you stand out:

  • Experience with Invoice to Cash processes in a Business-to-Business (B2B) setting, particularly AR billing, treasury and banking services.
  • Experience with Fintech or Payments 
  • Technical understanding of payment frameworks
  • Ability to connect to databases to inspect/change data
#LI-Remote
All of our Veeps live out our core values: We look for excellence: individuals that are better than we are and not only meet our values but bring value to our teams.
Research shows that while men apply to jobs when they meet an average of 60% of the criteria, women and other marginalized folks tend to only apply when they check every box. Think you have what it takes, but not sure you check every box? Apply to the role anyways. We’d love to talk and determine together whether you could be a great fit!
We are committed to providing an environment that is inclusive and accessible. Versapay is an equal opportunity employer and considers all applicants for employment without discrimination. Please let us know if accommodation for the recruitment/interview process is required and we will work with you to make sure your needs are addressed.
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* Salary range is an estimate based on our AI, ML, Data Science Salary Index 💰

Tags: Agile Amplitude APIs Banking CX Engineering FinTech Generative AI Jira Machine Learning Market research PyTorch Research SageMaker SQL TensorFlow Testing

Perks/benefits: Career development Competitive pay Flex hours

Regions: Remote/Anywhere North America
Country: Canada

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