Nooks

What is Nooks?

Nooks is a platform transforming sales reps from manual laborers to scientists. With today’s technology, sales reps shouldn’t need to manually write hundreds of emails, research hundreds of websites/linkedins, and make hundreds of calls. They should instead focus on the parts of their job that actually require people - talking to customers, being creative, and problem-solving. With a combination of AI tools, automation and real-time collaboration, Nooks can do the rest.

The problem

Sales pipeline is critical for growing companies. Many, especially B2B companies, have teams of sales/business development representatives (SDR/BDRs) or full-cycle account executives whose responsibility is to identify, contact, and qualify new potential customers. There are ~750,000 SDR/BDR’s in the US alone (e.g. Airtable, Brex, Databricks and many other tech companies have sizable SDR/BDR teams)

In their day-to-day, SDR/BDRs spend time on 3 main activities:

1. Prospecting & research - identify a list of potential customers using signals like industry, size, fundraising, headcount growth, new hires, job descriptions, etc.
2. Email & LinkedIn messaging - write messages to those contacts to convey the problem and pitch your product. The goal is for them to book a demo
3. Calling - Live phone conversations often have higher conversion than emails because they’re more personal, but there’s a lot more manual work involved

Most of the sales rep’s job can be automated with today’s technology: large language models, web scraping, automation, integrations, etc.

The role

We are looking for a hands-on technical leader who has either:

• Served in a people management capacity, or
• Acted as a tech lead and holds an interest in people management.

You will have done this in a fast-growing, fast-moving early-stage startup environment. Ideally, you have seen and played a role in creating a results-driven, execution-focused engineering culture where all team members are required to drive product goals with a wide surface area.

Responsibilities

• Leadership: Lead, mentor, and inspire a team of engineers, fostering a high-performing and collaborative culture that drives success.
• Technical Expertise: Leverage your strong full-stack technical knowledge to guide the team by example, actively contributing to high-priority engineering projects.
• Project Management: Ensure the successful delivery of engineering projects by driving adherence to timelines, quality standards, and stakeholder expectations. Collaborate across functions to define project scope, set milestones, and allocate resources efficiently.
• Talent Acquisition: Partner with the Talent Lead and Co-Founders to build a world-class engineering team. Develop scalable hiring processes, attract top engineering talent, conduct interviews, and help achieve ambitious business goals.
• Performance Management: Set clear performance expectations, provide ongoing feedback, and conduct regular performance evaluations to ensure individual and team growth.
• Process Improvement: Continuously evaluate and refine engineering processes, automating manual workflows to maximize productivity and maintain operational excellence.

Requirements

• Bachelor's or Master's degree in Computer Science, Engineering, or a related field.
• 5+ years of experience as a software engineer or in a related technical role
• Ability to work with our tech stack:
  • Frontend: React, Typescript
  • Backend: Node.js, Python, Typescript,, Kubernetes
  • Technologies: Postgres, Redis, Websockets, Twilio, WebRTC
  • ML: LLMs, in-context learning, audio foundational models, signal processing, few-shot classification, causal inference
• 1+ years of experience in a people management or tech lead role, preferably in a start-up or fast-paced environment.
• Proven track record of successfully managing engineering projects/leading teams whilst also making individual contributions.

We offer competitive compensation because we want to hire the best people and reward them for their contributions to our mission. We pay all employees competitively relative to market. In compliance with pay transparency laws and in pursuit of pay equity and fairness, we publish salary ranges for our open roles. The target salary range for this role is $180,000 - $240,000. On top of base salary, we also offer equity, generous perks and comprehensive benefits.