Operations Manager

About Patronus AI, Inc.

Patronus AI is the leading automated AI evaluation and security company. We are on a mission to boost enterprise confidence in generative AI. Our world-class platform enables enterprise development teams to score LLM performance, generate adversarial test cases, benchmark LLMs, and more. Customers use Patronus AI to detect LLM mistakes at scale and deploy AI products safely and confidently.

Our founding team comes from top applied ML and research backgrounds, including Facebook AI Research (FAIR), Airbnb, Meta Reality Labs, and quant finance. As a team, we have published research papers at top ML conferences (NeurIPS, EMNLP, ACL), designed and launched Airbnb’s first conversational AI assistant, pioneered causal inference at Meta Reality Labs, exited a quant hedge fund backed by Mark Cuban, and scaled 0→1 products at high growth startups. We are backed by Notable Capital, Lightspeed Venture Partners, and high profile operators like Amjad Masad, Gokul Rajaram, and Fortune 500 executives and board members. We are advised by Douwe Kiela, Adjunct Professor at Stanford University and former Head of Research at HuggingFace.

Responsibilities

As an Operations Manager at Patronus AI, you’ll play a pivotal role in the daily operations of the company. Working closely with the leadership team, you’ll help streamline processes, manage cross-functional projects, and ensure operational excellence across all departments. This includes but is not limited to:

• Operational Strategy: Develop and implement scalable systems and processes to support the company’s growth.
• Project Management: Drive key cross-functional initiatives, ensuring timely delivery and alignment with strategic goals.
• Financial Oversight: Assist with budgeting, forecasting, and tracking KPIs to ensure financial health and accountability.
• HR & Talent Coordination: Support recruitment, onboarding, and team engagement initiatives to foster a high-performance culture.
• Vendor & Partner Management: Oversee relationships with service providers and vendors to ensure smooth operations.
• Office Management: If applicable, manage the day-to-day operations of our physical or remote office infrastructure.
• Compliance & Legal: Ensure the company meets all legal, regulatory, and compliance requirements.

Qualifications

• Above all, we look for a proactive mindset, willingness to learn, and relentless drive. You are a great fit if you have a background in the following:
• 3+ years of experience in operations, consulting, or a similar role, preferably in a startup or fast-paced environment
• Strong organizational and project management skills with the ability to juggle multiple priorities
• Proficiency in data analysis and financial reporting; experience with tools like Excel, Google Sheets, and project management software (e.g., Asana, Monday.com, or Notion)
• Exceptional communication and interpersonal skills, with the ability to work effectively across teams
• A problem-solving mindset and a proactive approach to tackling challenges
• Have good character, integrity, and respect for others!

Benefits

• Competitive salary and equity packages
• Health, dental, and vision insurance plans
• 401k plan
• Unlimited PTO
• Fun global offsites!

Patronus AI is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.