Senior Operational Data Analyst

ABOUT THIS POSITION

Technology and Data! Supporting our client operations leaders with development of business strategies from data driven analysis and insights. We are thrilled to invest in a driven, quality-focused, detail-oriented Operational Data Analyst to join our rapidly growing team. In this role, you will be responsible for providing valuable data insights by wrangling/analyzing data for reporting to positively impact our success as well as developing automated, robust dashboards that enable business leaders to access critical information to inform their talent strategies and decision-making.

WHAT YOU'LL DO

• Responsible for client operations data compilation, data management, data analysis and reporting

• Ability to create reports/dashboards related to revenue realization, backlog conversion, attrition risks, team utilization etc.

• Ability to pull data from multiple sources; compiling the data into meaningful insights that drive actions within the organization

• Utilize advanced analytical tools and software (e.g., Power BI, Python, R, SQL) to process and analyze data efficiently

• Work closely with stakeholders across departments to understand data needs.

• Create leader reporting/dashboards in PowerBI

• Knowledge and understanding of relational databases

• Ensure the accuracy, completeness, and reliability of data

• Data integrity, experience dealing with confidential information

• Supports designs and implementation of analytic frameworks and strategy roadmap

• Ability to create a story with data and visual analytics

• Assist with report creations for Executive Leadership Team and Board of Directors

• Partner with leaders to address ad hoc data requests from Executive Leadership

• Ability to create/maintain process and system integrations

 

WHAT YOU'LL NEED

• Bachelor's Degree

• 5 to 10 years of previous experience in analytics and reporting

• Proficiency in Microsoft Excel (required), SQL (required), and Power BI (required)

• Experience working in Salesforce environment preferred (not required)

• Experienced in data analysis and presenting data in a consumable, impactful format

• General understanding of technology and data files

• Excellent oral and written communication skills with great attention to detail

• Must have the ability to effectively and efficiently work with changing priorities to assist in special projects as needed

• High level of enthusiasm and organizational skills

• Self-motivated, ability to work with little oversight while possessing a solution seeking attitude

ABOUT WAYSTAR

Through a smart platform and better experience, Waystar helps providers simplify healthcare payments and yield powerful results throughout the complete revenue cycle.

Waystar’s healthcare payments platform combines innovative, cloud-based technology, robust data, and unparalleled client support to streamline workflows and improve financials so providers can focus on what matters most: their patients and communities. Waystar is trusted by 1M+ providers, 1K+ hospitals and health systems, and is connected to over 5K commercial and Medicaid/Medicare payers.  We are deeply committed to living out our organizational values: honesty; kindness; passion; curiosity; fanatical focus; best work, always; making it happen; and joyful, optimistic & fun.

Waystar products have won multiple Best in KLAS® or Category Leader awards since 2010 and earned multiple #1 rankings from Black Book™ surveys since 2012. The Waystar platform supports more than 500,000 providers, 1,000 health systems and hospitals, and 5,000 payers and health plans. For more information, visit waystar.com or follow @Waystar on Twitter.  

WAYSTAR PERKS

• Competitive total rewards (base salary + bonus, if applicable)
• Customizable benefits package (3 medical plans with Health Saving Account company match)
• Generous paid time off starting at 3 weeks + 13 paid holidays including 2 personal floating holidays
• Paid parental leave (including maternity + paternity leave)
• Education assistance opportunities and free LinkedIn Learning access
• Free mental health and family planning programs, including adoption assistance and fertility support
• 401(K) program with company match
• Pet insurance
• Employee resource groups

Waystar is proud to be an equal opportunity workplace. We celebrate, value, and support diversity and inclusion. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, marital status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.