Business Insights Analyst

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. 

The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States.

It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment’s notice, and mastering consistency in an ever-changing world.

What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.

What can you expect in a “Business Insight Analyst” role with TaskUs: 

A business insights analyst plays a crucial role in an organization by extracting valuable information from various data sources and transforming it into actionable insights. They leverage their analytical skills and expertise to identify patterns, trends, and correlations in the data, enabling businesses to make informed decisions and drive growth. By analyzing market trends, customer behavior, and internal operations, the analyst provides valuable recommendations to optimize business strategies, improve operational efficiency, and identify new growth opportunities. They often collaborate with cross-functional teams, including marketing, finance, and operations, to ensure data-driven decision-making and effective implementation of strategies. Overall, the business insights analyst plays a pivotal role in helping organizations leverage data to gain a competitive edge and achieve their goals.

In addition to data analysis, the business insights analyst is responsible for creating and maintaining robust reporting systems and dashboards that provide stakeholders with timely and accurate information. They work closely with IT teams to design and develop data visualization tools that effectively communicate complex information in a clear and concise manner. These reports and dashboards are instrumental in tracking key performance indicators, monitoring business metrics, and measuring the success of various initiatives. The analyst ensures data integrity, accuracy, and consistency by implementing rigorous data quality control measures and addressing any discrepancies or anomalies. They also stay updated with the latest industry trends, tools, and technologies to continually enhance data analysis processes and deliver innovative solutions. Overall, the business insights analyst bridges the gap between data and decision-making, empowering businesses to make data-driven choices that drive profitability and success.

Required Qualifications: 

• Bachelor's degree in a relevant field such as business analytics, data science, statistics, economics, or a related discipline.

• Proven experience in data analysis, data manipulation, and statistical analysis techniques.

• Proficiency in programming languages such as SQL, Python, or R.

• Strong analytical thinking and problem-solving skills to interpret complex data sets and generate actionable insights.

• Excellent communication skills to effectively convey data insights to diverse stakeholders.

• Familiarity with data visualization tools such as Tableau, Power BI, or Excel.

• Ability to work with large datasets and apply data mining techniques.

Preferred Qualifications: 

• Master's degree in a relevant field or advanced certifications in business analytics or data science.

• Prior experience in a business insights or data analysis role, preferably in a similar industry or sector.

• Knowledge of specific domain areas, such as marketing, finance, or operations, relevant to the organization.

• Experience with machine learning techniques and predictive modeling.

• Familiarity with cloud-based data platforms and big data technologies.

• Strong business acumen and the ability to connect data insights to strategic objectives.

• Proven track record of delivering impactful insights and recommendations to drive business growth.

Education / Certifications: 

• Bachelor's or Master's degree in a relevant field such as business analytics, data science, statistics, economics, or a related discipline.

• Certifications in data analysis, data science, or related fields (e.g., Certified Analytics Professional, Microsoft Certified: Data Analyst Associate).

Work Location / Work Schedule / Travel: 

• Hybrid Work

• Occasional visit in the office may be required for meetings, conferences, or client engagements, as per business needs.

How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.

DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.

We invite you to explore all TaskUs career opportunities and apply through the provided URL https://www.taskus.com/careers/.