Product Delivery

DESCRIPTION:

Duties: Partner with Data Owners to create Business Requirements Document (BRD) for each data feed owned. Manage 38 Cross-channel Data Feeds – ETL, Requirements, Code Changes, Source Updates. Partner with the Development team to deliver data feed(s), following requirements outlined in BRD. Ensure Data Use Approvals, Protective Group Classification and Data Registration tasks are complete and maintained for each feed. Validate new data feeds and complete quarterly checks of feeds for accuracy and completeness. Provide use case support to Analysis and Modeling teams. Perform customer segmentation analysis, contact center analysis, utilize marketing analytics and web analytics to provide user solutions. Perform data training/ enablement for Snowflake and AWS Analytical solutions. Document data feed requirements, validations, and data lineage to satisfy internal controls. Telecommuting permitted up to 40% of the week.

QUALIFICATIONS:

Minimum education and experience required: Master's degree in Information Systems, Data Science, Machine Learning, Data Analytics, Data Mining, or related field of study plus 3 years of experience in the job offered or as a Product Delivery, Analytic Solutions, Data Analyst/Engineer, Software Engineer, Programmer Analyst, or related occupation. The employer will alternatively accept a  Bachelor's degree in Information Systems, Data Science, Machine Learning, Data Analytics, Data Mining, or related field of study plus 5 years of experience in the job offered or as a Product Delivery, Analytic Solutions, Data Analyst/Engineer, Software Engineer, Programmer Analyst, or related occupation.

Skills Required: Requires experience with the following: SQL; Agile; SDLC; Python; MS Excel; developing and running API calls for data analysis; Utilizing AWS concepts for data connections, file download/transfer, and SQL querying; Snowflake; JIRA; Confluence; Shell Scripting; Tableau; customer experience analysis and presenting fact-based recommendations; utilizing data to "tell a story"; data architecture, databases, and data structures; developing complex queries to join multiple data tables together into a single dataset; relationship management with business partners in various divisions, operations, and IT partners to lead critical business initiatives; and conveying analytic findings, strategic implications, and actionable recommendations to all levels of management and partners.

Job Location: 8181 Communications Pkwy, Plano, TX 75024. Telecommuting permitted up to 40% of the week.

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. 

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans