Machine Learning Engineer (Data Compass), TikTok Global E-Commerce - 2025 Start

TikTok will be prioritizing applicants who have a current right to work in Singapore, and do not require TikTok's sponsorship of a visa.

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.

About the Team
The E-Commerce Business Growth- Data Compass team aims to cater to merchants and creators on the e-commerce platform and improve their operational efficiency. Our focus is to optimize various aspects such as merchandise strategy, user operation, and marketing, leveraging algorithm-driven solutions.

We are looking for talented individuals to join us in 2025. As a graduate, you will get unparalleled opportunities for you to kickstart your career, pursue bold ideas and explore limitless growth opportunities. Co-create a future driven by your inspiration with TikTok.

Candidates can apply to a maximum of two positions and will be considered for jobs in the order you apply. The application limit is applicable to TikTok and its affiliates' jobs globally. Applications will be reviewed on a rolling basis - we encourage you to apply early.

Responsibilities
- Improve the working efficiency of e-commerce merchants, influencers, and account managers to boost the growth of sellers' products, customers, and revenue.
- Participate in the optimization of sellers' operations, such as marketing insights, assortment planning, customer relationship management (CRM), anomaly detection, and diagnostic attribution.
- Participate in the optimization of merchandise operations, such as seasonal and trend analysis, supply and demand analysis, new product and product growth analysis, and improving the alignment of products and associated traffic.
- Participate in the optimization of the marketing strategies and Return on Investment (ROI) of sellers and influencers in TikTok e-commerce live streaming, short video, and ShopTab.
- Analyze and conduct feature engineering for massive data such as customer profiling, e-commerce transactions, relationships between products, business opportunities, and deploy the model pipeline.
- Use techniques such as representation learning, graph modelling, causal inference, and time series forecasting to assist merchants and influencers in problem-solving and discovering growth opportunities.
- Run experiments to test the performance of deployed models, and identifies and resolves bugs that arise in the process.
- Work in a team setting and apply knowledge in statistics, scripting and programming languages required by the firm.