Senior Business Intelligence & Data Engineering Manager

Company Description

At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South.

Backed by funds managed by Apollo Global Management, our vision is to accelerate the upgrade of copper to fiber optic technologies, bringing faster and more reliable internet service to many rural markets traditionally underserved by broadband providers, while delivering best-in-class customer experience.  

Be a part of the team that will make this vision a reality….designing and building a world class fiber network and creating a customer experience second to none.

Check us out on the web!  

Job Description

We are currently looking for a Senior Business Intelligence & Data Engineering Manager to join our growing team! In this role, you will enhance the efficiency and effectiveness of data engineering and business intelligence efforts. You will enable informed decision-making through accessible and actionable data insights. You will also foster a collaborative environment where data is valued and utilized across all business units. In this position, you will contribute to the development of a robust data culture within the organization. You will also support support the Director in establishing performance metrics to evaluate data initiatives.

As a Senior Business Intelligence & Data Engineering Manager, your duties and responsibilities will include:

• Gather and translate business requirements into actionable specifications for data warehouse solutions
• Research and assess data sources, identifying any limitations in reliability, accuracy, and usability
• Design technical systems and business data models to align solutions with organizational needs
• Analyze workflows, access protocols, and data behaviors to optimize utilization and insights
• Champion initiatives for data quality, integrity, and standardization to ensure consistent, reliable insights
• Facilitate user testing and ensure thorough documentation of data processes.
• Conduct and oversee user acceptance testing to validate functionality and requirements
• Lead the design and implementation of dashboards and reporting solutions for real-time business decisions
• Assemble large, complex data sets and maintain optimized data pipelines to support proof-of-concept projects
• Automate workflows, optimize data delivery, and enhance ETL, data integration, and infrastructure for scalability and performance
• Develop and maintain aggregated data views and dashboards for business reporting
• Track IT project deliverables, ensuring alignment with timelines and goals
• Promote initiatives that democratize data access and usage organization-wide
• Monitor team performance to ensure alignment with organizational goals and best practices

Qualifications

WHAT IT TAKES TO CATCH OUR EYE:

• Bachelor’s degree in Computer Science, Data Science, Data Engineering, Statistics, or related disciplines
• 7+ years of experience in business intelligence or data engineering
• Skilled in gathering user requirements and facilitating user testing and documentation
• Enthusiastic about data democratization and empowering teams to leverage data effectively
• Possess strong analytical skills and a problem-solving mindset, with the ability to provide actionable insights
• Communicate clearly and effectively, fostering collaboration among diverse teams
• Extensive experience with SQL, data architecture and design, ETL tools (Informatica/Alteryx), and BI tools (e.g., Tableau, Power BI)

BONUS POINTS FOR:

• Experience in the telecommunications industry
• Advanced degrees or certificates

#LI-SS1

Additional Information

WHY JOIN US?

We aspire to contemporary ways of working.

Recognized as a Top Workplace by the Charlotte Observer, Brightspeed HQ is located on the 7th floor of the new Vantage South End - East Tower in Charlotte, NC. We prioritize hiring talent in the Charlotte area, whenever possible, to make it a truly vibrant destination for our hybrid workforce. At Brightspeed, we have roles that are designated as remote, hybrid, office or field-based, depending on the position, business needs and individual circumstances. We also invest in technology that enables our entire team to stay connected. Why? Because Brightspeed recognizes the value of finding the best talent for the job, wherever they may be.

We offer competitive compensation and comprehensive benefits.

Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness through physical, emotional and financial health. Brightspeed offers a comprehensive benefit program, including competitive medical, dental, vision, and life insurance; an employee assistance program; a 401K plan with company match and a host of voluntary benefits. 

Diversity, equity and inclusion are at the center of our grounding belief in Being Real. 

When we bring our authentic selves to work, everyone is better as a result. A diverse team helps us be fierce advocates for more accessible, inclusive and high-quality internet, because we believe doing so promotes equity in the communities we serve.

Brightspeed is an Equal Opportunity Employer/Veterans/Disabled

For all applicants, please take a moment to review our Privacy Notices:  

• Brightspeed’s Privacy Notice for California Residents
• Brightspeed’s Privacy Notice