Staff Data Analyst (Rocket Growth Product - Seller Experience)

Company Introduction 

Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door. Powered by an outstanding end-to-end e-commerce and logistics network and a fanatical culture of customer centricity, Coupang has broken tradeoffs around speed, selection and price. Today, we provide exceedingly fast shipping speeds on millions of items including fresh groceries, delivered within hours nationwide, 365 days a year. We are doing this for millions of consumers in Korea. Korea is home to one of the largest and fastest growing e-commerce opportunities anywhere in the world. 

Job description: 

As a Staff Data Analyst for Rocket Growth Product – Seller Experience, you will be solving business problems related to seller experience, seller growth and pricing for Coupang Rocket Growth Product. 

The ideal candidate will have a strong background in data analysis and visualization, along with experience working with cross-functional teams to drive business decisions and improve efficiency. 

Key responsibilities: 

• Define the right metrics for the business and create dashboards to track and root-cause movements in the key metrics  

• Work with large and complex datasets to derive insights 

• Communicate insights to stakeholders in a clear and actionable manner 

• Participate in experimentation design, A/B tests, product analytics, cohort studies and measuring the effectiveness of product launches 

• Prioritization and time-management in a fast-paced environment, with deep problem-solving for the problem at hand 

• Willingness to challenge the status quo and suggest improvements 

Qualifications:      

• 7+ years of relevant working experience in a data analytics role 

• Proficiency in Excel, SQL and Python/R for data extraction, manipulation and analysis 

• Strong knowledge of data visualization (PowerBI, Tableau or other tools) and data storytelling to communicate insights effectively to non-experts 

• Business-level fluency in English 

Preferred: 

• Experience with data engineering tools such as GitHub and Airflow 

• Strong knowledge of statistics, ML techniques 

• Bi-lingual in English and Korean 

• Previous experience in e-commerce, logistics, or AdTech companies 

Equal Opportunities for All 

Coupang is an equal opportunity employer. Our unprecedented success could not be possible without the valuable inputs of our globally diverse team.