Pre-Sales Engineer

About Pathway

Pathway is the company that brings Live AI to enterprise.

• In our current product portfolio, our primary developer offering is an ultra-performant Data Processing Framework (unified streaming + batch) with a Python API, distributed Rust engine, and capabilities for data source integration & transformation at scale (Kafka, S3, databases/CDC,...),
• Major data use cases are around RAG/LLM, event-stream data (including real-world data such as IoT), and graph data that changes over time.
• Our enterprise offering is currently used by major players such as NATO and national postal services. Pathway has been featured in Gartner’s Emerging Market Quadrant for GenAI Engineering and Gartner Market Guide for Event Stream Processing.
• Learn more at http://pathway.com/ and https://github.com/pathwaycom/.

Pathway is VC-funded, with amazing BAs from the AI space and industry. We have operations across Europe and in the US.

The Team

Headed by co-founder & CEO, Zuzanna Stamirowska, the team’s leading AI experts include co-founder & CTO Jan Chorowski, co-author of the Nobel Prize winner, Geoff Hinton. Pathway is backed by Business Angel Lukasz Kaiser, who co-authored Transformers (the “T” in ChatGPT) and is the key researcher behind GPT o1 from OpenAI.

Requirements

In this role, you'll play a pivotal role in our customer journey, acting as a trusted advisor and technical expert. You'll partner with our sales team to support existing deals and empower customers to make informed decisions about our solutions.

• Deep Dives with Customers: You'll collaborate with potential customers to understand their specific needs and challenges. Through technical discussions, you'll guide them through the decision-making process, explaining how Pathway addresses their unique requirements.
• Installation Expertise: You'll be the go-to person for all things installation. Prepare customers for the implementation process by walking them through security considerations, pipeline setup, and any other technical aspects.
• Building Trust and Relationships: Developing strong rapport with customers is key. You'll foster trust by being empathetic, likable, and demonstrating a genuine interest in their success.
• Knowledge Powerhouse: You'll stay up-to-date on our solutions and industry trends, ensuring you can confidently answer technical questions customers might have.

We're looking for someone who:

• Possesses 5+ years of experience in a technical sales or application engineering role.
• Has a strong understanding of technical concepts and the ability to translate them into easy-to-understand language for non-technical audiences.
• Demonstrates excellent communication and presentation skills, effectively conveying complex information in an engaging manner.
• Thrives in a collaborative environment and enjoys working as part of a team.
• Is a natural problem solver, with a passion for helping others achieve their goals.
• Can navigate different cultures easily.
• Maintains a high degree of integrity and trustworthiness.

Benefits

Why Should You Apply

• Intellectually stimulating work environment. Be a pioneer: you get to drive adoption for leading frameworks with real-time data processing & generative AI.
• Work in one of the hottest European data startups, with exciting career prospects. Team members are distributed across the world.
• Responsibilities and ability to make significant contributions to the company's success.
• Compensation: 
• Inclusive workplace culture.

The Interview Process:

To assess your technical expertise and customer-centric approach, we'll conduct interviews where you'll take on the role of a customer. We'll present you with a technical scenario and ask you to walk us through the decision-making process for our solution.