Solutions Engineering - Channel (Remote)

Who we are Geotab ® is a global leader in IoT and connected transportation and certified “Great Place to Work™.” We are a company of diverse and talented individuals who work together to help businesses grow and succeed, and increase the safety and sustainability of our communities.   Geotab is advancing security, connecting commercial vehicles to the internet and providing web-based analytics to help customers better manage their fleets. Geotab’s open platform and Geotab Marketplace ®, offering hundreds of third-party solution options, allows both small and large businesses to automate operations by integrating vehicle data with their other data assets. Processing billions of data points a day, Geotab leverages data analytics and machine learning to improve productivity, optimize fleets through the reduction of fuel consumption, enhance driver safety and achieve strong compliance to regulatory changes.   Our team is growing and we’re looking for people who follow their passion, think differently and want to make an impact. Ours is a fast paced, ever changing environment. Geotabbers accept that challenge and are willing to take on new tasks and activities - ones that may not always be described in the initial job description. Join us for a fulfilling career with opportunities to innovate, great benefits, and our fun and inclusive work culture. Reach your full potential with Geotab. To see what it’s like to be a Geotabber, check out our blog and follow us @InsideGeotab on Instagram. Join our talent network to learn more about job opportunities and company news. Who you are:

We are always looking for amazing talent who can contribute to our growth and deliver results! Geotab is seeking a new member for our Channel Solutions Engineering team who will be primarily responsible for strategic initiatives that drive portfolio expansion and retention, directly or alongside a Geotab partner.  This role requires the ability to showcase and adapt Geotab solutions for partners and end-users, by identifying and understanding customer needs and requirements. If you love technology, and are keen to join an industry leader — we would love to hear from you!

What you'll do:

You will be involved in the development and customization of solutions using Geotab’s open platform to meet unique requirements, supporting partners to overcome their solutioning challenges. You will foster deep partner relationships with an in-depth understanding of the needs of our strategic partners and customers, and guide strategies with partners to identify and capitalize on opportunities for growth in their current service offerings. This role is for you if you are a problem solver, want to make an impact, and strive for excellence.

How you'll make an impact

• Develop and maintain comprehensive knowledge of the Geotab ecosystem, serving as a Subject Matter Expert (SME) to empower end-users and partners and enhance their understanding of Geotab solutions.

• Engage and collaborate with partners and end-users to optimize their utilization of Geotab's technology, products, and solutions, tailoring the approach to meet their specific needs.

• Participate in and contribute to integration projects, working closely with partners, third-party integrators, and customers to ensure seamless implementation and deployment.

• Assess and analyze partner and end-user business challenges, identifying Geotab’s viability and proposing alternative approaches when necessary.

• Contribute to the continuous improvement of the company's offerings by providing partner and end-user feedback, providing opportunities to collaborate with Product Management teams.

• Create and optimize data-driven dashboards for cross-functional use, facilitating informed decision-making and efficient collaboration with a focus on expansion and retention of existing customers.

• Ensure partner and end-user satisfaction through prompt and accurate service, bolstering internal team support by providing additional insights and know-how. 

• Collaborate with the Geotab revenue generating teams to identify and deliver effective solutions for customer challenges, by working closely with them and their partners, contributing to sales growth, ecosystem expansion and customer retention.

• Support Geotab’s partner upskilling, driving them towards excellence to support customers across unique channels, using best practices, and leveraging a deep understanding of industry verticals.

What you'll bring to the role

• Bachelor's degree in Engineering, Computer Science, Information Technology, or a related field.

• 3-5 years of experience in a relevant technical field, such as software engineering, data analysis, or systems integration, with a focus on customer-facing roles.

• Technical knowledge and understanding of telematics, IoT, APIs, and related technologies, working knowledge of hardware integrations is a bonus.

• Experience with programming languages, such as Python, SQL, Java, or C#, and experience with API integrations.

• Familiarity with data analysis tools and techniques, as well as data visualization tools like Superset or Power BI.

• Effective problem-solving and critical thinking abilities, with the capacity to assess customer challenges and propose viable solutions.

• Strong communication and presentation skills, including the ability to articulate complex concepts to both technical and non-technical audiences.

• Ability to collaborate effectively with cross-functional teams, including sales, product development, and customer support.

• A customer-focused mindset, with a commitment to understanding client needs and delivering exceptional service.

• Time management and organizational skills, with the ability to manage multiple projects and priorities simultaneously.

• Experience with sales or business development, specifically with indirect sales channels. 

• Desire to stay relevant with emerging technology and the flexibility to adapt to growing market demands.

• Ability to travel up to 20% of the time. 

• Passport required.

If you got this far, we hope you're feeling excited about this role! Even if you don't feel you meet every single requirement, we still encourage you to apply.   Please note:

• Geotab does not accept agency resumes and is not responsible for any fees related to unsolicited resumes. Please do not forward resumes to Geotab employees.
• For roles requiring access to the customer database, candidates must have resided in the US for at least the last three years, and must successfully pass a comprehensive background check, which includes a drug test, as well as a credit check.

Why job seekers choose Geotab

Flex working arrangements
Home office reimbursement program
Baby bonus & parental leave top up program
Online learning and networking opportunities
Electric vehicle purchase incentive program
Competitive medical and dental benefits
Retirement savings program

*The above are offered to full-time permanent employees only

How we work At Geotab, we have adopted a flexible hybrid working model in that we have systems, functions, programs and policies in place to support both in-person and virtual work. However, you are welcomed and encouraged to come into our beautiful, safe, clean offices as often as you like. When working from home, you are required to have a reliable internet connection with at least 50mb DL/10mb UL. Virtual work is supported with cloud-based applications, collaboration tools and asynchronous working. The health and safety of employees are a top priority. We encourage work-life balance and keep the Geotab culture going strong with online social events, chat rooms and gatherings. Join us and help reshape the future of technology!   Geotab verifies candidates' eligibility to work in the United States through E-Verify, an internet-based system operated by U.S. Citizen and Immigration Services.   Other employment statements:

Geotab will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.

We are committed to accommodating people with disabilities during the recruitment and assessment processes and when people are hired. We will ensure the accessibility needs of employees with disabilities are taken into account as part of performance management, career development, training and redeployment processes. If you require accommodation at any stage of the application process or want more information about our diversity and inclusion as well as accommodation policies and practices, please contact us at careers@geotab.com. Geotab provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Geotab complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Geotab expressly prohibits any form of workplace harassment or discrimination based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Geotab's employees to perform their job duties may result in discipline up to and including discharge. If you would like more information about our EEO program or wish to file a complaint, please contact our EEO officer, Klaus Boeckers at HRCompliance@geotab.com. For more details, view a copy of the EEOC's Know Your Rights poster. By submitting a job application to Geotab Inc. or its affiliates and subsidiaries (collectively, “Geotab”), you acknowledge Geotab’s collection, use and disclosure of your personal data in accordance with our Privacy Policy. Click here to learn more about what happens with your personal data.