Data Analyst, GTM Realization Operations

We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!

Acquire BPO is an award-winning business process outsource provider, to some of the world’s largest brands operating contact centers and back-office services from offshore, nearshore, and onshore locations to clients globally and serviced from Australia, Dominican Republic, Philippines and the United States. Known for our commitment to safety, flexibility, and innovation, we strive to be the partner of choice for businesses looking to leverage the best global BPO and AI resources. Our employee value proposition, Come for a career, stay for the fun, underscores our commitment to a vibrant, inclusive, and engaging work environment.

Why Join the A-Team?

Come for a career, stay for the fun!

• HMO coverage for you and your family

• Yearly Kick Off Parties with major giveaways (like the car in 2023)
• Get recognized through our ‘Value Awards’
• Grow your career - yes, we love to promote internally
• Do meaningful work and collaborate with the best
• 900 promotions given each year
• 2,700+ leadership training courses

A Glimpse into Your New Role

The Global GTM Operations team is responsible for overall productivity and effectiveness of the sales organization, partnering closely with the sales team and teams across the client’s to drive initiatives. Within this, the GTM Realization Operations team is at the forefront of driving revenue and growth through collaborating across GTM teams to build and maintain the operational infrastructure necessary to ensure our fields are able to support users in their journey to realize value through the client’s solutions. This work includes partnering with the launch team, and a variety of GTM functions, to support planning, core business operations, and data analysis and insights.

Responsibilities for the Data Analyst role include designing, creating, and maintaining dashboards and reporting, helping run our weekly business reviews, and streamlining our internal operations and processes. We are looking for a data and operational specialist who is passionate about their work, detail oriented, analytical and has demonstrated success dealing with ambiguity in a high-growth environment.

• Sales Forecasting and Business Reviews
• GTM Dashboards and Reporting
• GTM Operations

What You’ll Bring

• Intermediate to advanced SQL skills including the ability to write, update, and adapt queries, troubleshoot, and effectively manage data sources.
• Competence in deriving insights from data using pivot tables or BI tools like Tableau.
• Experience in building and maintaining intuitive, commercial dashboards.
• Ability to create and maintain spreadsheet reports, must be familiar with functions like sumifs, vlookups, and index match.
• Strong attention to detail, with the ability to stay focused and to ensure high levels of accuracy when following and developing procedures
• Demonstrated ability to work on tight deadlines and thrive in an ambiguous environment.
• Strong written communication skills to convert complex insights into clear and concise commentary.
• Solid problem-solving skills with the flexibility to work on a variety of projects and adapt as necessary.

Nice to Have: 

• Salesforce experience (CRM and reporting building)
• Understanding or prior experience with data pipelines
• Experience with Tableau
• Quality Monitoring
• Performance Management\Efficient and effective dissemination of information and communication to team members
• Coaching
• Continuous Improvement
• People Management

With a diverse global team working together, we proudly embrace and live by these shared values:

• Collaboration: Brilliant jerks can be brilliant elsewhere.
• Impact: Do, get it done, create impact.
• Passion: Be positive, bring passion and energy.
• Transparency: A transparent team can help each other.

What are you waiting for?

Join the A-Team and experience the A-Life!

Join the A-Team and experience the A-Life!