Senior Data Operations Analyst

About Stem
Stem (NYSE: STEM) is a global leader in AI-enabled software and services that enable its customers to plan, deploy, and operate clean energy assets. The company offers a complete set of solutions that transform how solar and energy storage projects are developed, built, and operated, including an integrated suite of software and edge products, and full lifecycle services from a team of leading experts. More than 16,000 global customers rely on Stem to maximize the value of their clean energy projects and portfolios. Learn more at http://www.stem.com

Stem’s culture embodies diversity & inclusion beyond the traditional facets of gender, ethnicity, age, disabilities, and sexual orientation to include experience, personality, communication, workstyles, and more. At our core, Stem is at the momentous intersection of clean energy and software technology where diverse ideas, experiences, and professional skills converge to make the inclusive culture we have today. Together, we are turning old school thoughts about software and energy into progressive, collaborative, and innovative solutions. By joining our team, you will be collaborating with data scientists, energy experts, skilled salespeople, thought-leading executives and more from a range of backgrounds. This intersection of ideas, beliefs, and skills is what makes us unique enough to lead the world’s largest network of digitally connected energy storage systems.
 

What we are looking for:

Our rapidly growing business operations team needs experienced, talented individuals who are interested in learning the energy storage business and can flexibly take on responsibilities to fill short-term gaps and gain experience in the process.  There is a role for an individual who can master the concepts and help us achieve growth in our capabilities to scale operations with growth in the business. 

The accuracy and timeliness of our data services is a fundamental component of Stem’s service offering – metered data, weather data, tariff data, and more are required to deliver optimal results and measure performance accurately. To this end, Stem is seeking a detail-oriented and technically-minded Senior Data Operations Analyst. You will be a key player in the daily operations of our fleet of distributed energy resources.

Responsibilities:

• Performance and Revenue Reporting: Support development and execution of performance and financial reporting for financier and split-savings portfolios. Work closely with Accounting, Programs Operations, Data Operations and Finance to organize all relevant data streams and processes required for reporting.
• KPI and Metrics Reporting: Produce accurate and standardized reporting of KPIs/metrics and develop/maintain dashboards to provide key insights on operational performance of the system, fleet etc.. Ability to provide advanced analytics on operational performance is a plus.

• Performance analysis.  Learn and support Stem’s on-going performance analysis process and annual Performance Guarantee process; Take the lead in identifying opportunities for improvement in processes, tools, and contract language.
• Product Development Liaison: Assist or grow into a Product Management coordinator role for the team. Lead Backlog grooming, requirements capturing and refinement, defining acceptance criteria and serve as a liaison between Data/Program/Customer Operations and Product team.

Requirements:

• Technical experience with advanced Excel modeling and/or the use of analytic tools like Python and R
• Exceptional attention to detail and a high degree of speed and accuracy
• Strong quantitative analytic skills with demonstrated proficiency with technical concepts
• Ability to learn quickly and produce quality work under tight deadlines
• Able to think creatively to resolve problems
• Excellent oral and written communication skills
• Experience with helping to define, document and implement workflows and process
• Ability to work in a fast-paced, dynamic environment
• Willingness to be both a team leader and hands-on player on the team

Education and Experience:

• Bachelor of Science degree from an accredited college or university in engineering, mathematics, economics, or related field is strongly valued
• 5+ years prior experience in relevant data operations
• Understanding and demonstrated interest in time-series data, electrical utilities, utility tariffs, and renewable energy is a major advantage
• Prior experience working with large sets of data and data analysis using Python, SQL, Salesforce.com, Tableau and reporting tools a plus

Stem, Inc. is an equal opportunity employer committed to diversity in the workplace and does not discriminate against any employee or applicant for employment because of race, color, sex, pregnancy, religion, national origin, ethnicity, citizenship, sexual orientation, gender identity, age, marital status, disability, genetic information, military status, protected veteran status or any other factor protected by applicable federal, state or local laws.