Customer Intelligence Data Specialist

Job Description:

The Customer Intelligence Data Specialist is supporting full time the EnvistaCRM and related Customer Intelligence projects focusing on data quality and data compliance. This role is closely working with the EnvistaCRM users to support daily usage.

• Manages data cleansing via Conflict tickets / Excel in CRM & MDM
• Responsible for reviewing and governing data queries
• Monitor data usage to assist power users
• 2nd Level support for data related inquiries
• Support business with data governance (GDPR)
• Manages the creation of views, reports and dashboards
• Management of translations (templates, timing)
• Maintenenance of training material on sharepoint site

This Job is also suitable for persons with disabilities; attendance required – disabled-accessible building.

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Job Requirements:

• Relevant work experience in Customer Data Management and CRM
• Good understanding of MS Office
• Good understanding of customer data and related processes (ERP/CRM/MDM)
• Results-oriented, diligent and works with a sense of urgency
• Independent way of working and the ability to identify & communicate issues timely
• Fluent in English
• Enjoys working with large sets of data

Operating Company:

Envista is a global family of more than 30 trusted dental brands, united by a shared purpose: to partner with professionals to improve lives. Envista helps its partners deliver the best possible patient care through industry-leading products, solutions, and technology. Our comprehensive portfolio, including dental implants and treatment options, orthodontics, and digital imaging technologies, covers an estimated 90% of dentists’ clinical needs for diagnosing, treating, and preventing dental conditions as well as improving the aesthetics of the human smile.

Envista and its family of companies (Envista) will not accept unsolicited resumes from any source other than directly from a candidate.  Envista will consider unsolicited referrals and/or resumes submitted by vendors such as search firms, staffing agencies, professional recruiters, fee-based referral services and recruiting agencies (Agency) to have been referred by the Agency free of charge and Envista will not pay a fee for any placement resulting from the receipt such unsolicited resumes.  An Agency must obtain advance written approval from Envista's internal Talent Acquisition or Human Resources team to submit resumes, and then only in conjunction with a valid fully-executed contract approved by the Global Talent Acquisition leader and in response to a specific job opening.  Envista will not pay a fee to any Agency that does not have such agreement and written approval in place.