Junior Data Analyst

We are looking for a Junior Data Analyst who will support our Operations Team in providing reports and analyses to give better understanding and facilitate decision-making process. The role involves combining different data and presenting them in a clear and concise form. Reports and analyses will be created both on a regular basis (e.g. weekly) and ad hoc, as needed.

It's a junior position, so we are open to recent graduates or final-year students who are ready to work full-time.

Once you join our Team you will be responsible for:

• Creating reports and analyzing data in XLS, CSV formats:

- Creating reports based on system data

- Combining data from various sources and of different quality

- Gathering data from internal and external departments (factories) 

- Verifying the accuracy and quality of data

- Synthesizing results and providing action recommendations

• Analysis of customer complaint data:

- Verification of customer complaints (assessing validity, determining the cause of the complaint, assigning responsibility for the complaint and providing appropriate arguments to subcontractors - factories and carriers)

- Reporting discrepancies to subcontractors as well as to Quality and Customer Service

- Managing the complaints panel and administering documentation

- Seeking optimal solutions for this process

To achieve your goals you will cooperate closely with internal teams, such as Quality, Planning, Logistics, Sourcing, Controlling, etc.

Why Tylko?

Being a part of the Tylko team goes beyond clocking in every day and keeping your head down. We celebrate inclusivity and work together to build a culture of happy, healthy employees who are truly heard, and provide the following great benefits for every single member:

• One bonus day off every month

• Comprehensive healthcare

• Multisport

• A discount on all Tylko products

• And of course, a dog-friendly office!

Requirements

To work effectively in this role, it is important that you:

• Have advanced knowledge of Excel (and the entire Office suite) - training opportunities available

• Have data analysis skills

• Are accurate and pay attention to details

• Think logically, have curiosity about data and the ability to find correlations between different metrics

• Communicate effectively

• Have a positive attitude towards working with diverse tasks in a highly creative team

• Are willing to grow and engage in company activities - we’re looking for a long-term cooperation

• Speak both Polish (primarily used) and English

• Are ready to work in our Warsaw office 3 days a week

It would be an additional plus if you already have:

• Basic SQL knowledge (training opportunities available)

• Technical imagination, developed through engineering studies or an interest in this field