Customer Data Specialist

 We help the world run better

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.

About the Team

In today’s competitive landscape, having quality data is vital for a corporation. High-quality, trusted data enhances operational efficiency, supports strategic business objectives, minimizes risks, and drives innovation. Accurate data allows for better decision-making and a stronger competitive advantage. 

The Intelligent Data Management (IDM) team is a diverse, global organization dedicated to realizing trusted data within SAP. Our primary responsibility is to govern and deliver high-quality data products and data services, ensuring seamless integration into business processes. By fostering robust data governance and management strategies, we empower a data-driven enterprise, enabling stakeholders worldwide to enhance their decision-making capabilities and drive strategic insights.

Summary & Role Information

Are you eager to contribute to the strategic vision for data and create value for stakeholders? Join our dynamic team and collaborate with diverse internal business and IT teams to make a significant impact!

In this role, you will work across multiple teams, including IT, Architecture, Process Owners, and Data Object Owners. Your responsibilities will include assisting in translating business requirements into solutions, improving data models and business rules, and supporting root cause analyses to define solution proposals. You will help drive issues to resolution and act as a key enabler for IT delivery teams. Your efforts will support deep dives into data management, internal data processes, and systems, helping build trust in data with stakeholders. Additionally, you will assist in the execution of strategic programs that propel our organization forward.

We value curiosity and a keen interest in developing strong subject matter expertise around Master Data. If you are eager to grow and thrive in a collaborative, innovative environment, we would love to hear from you!

Responsibilities include the following:

• Support in gathering and analyzing issues from various roles and assist in root cause analysis with business and IT teams.
• Contribute to the execution of strategic work packages and help define end-user requirements for products and solutions.
• Develop knowledge in a defined area of the product and contribute to the overall product vision.
• Collaborate with IT and Process Owners to enhance the effectiveness of data initiatives.
• Assist in implementing strategic programs aligned with cloud transformation goals.

Experience (Role Requirements):

• 1-2 years in the software industry, preferably in Business Process Management or Master Data Management.
• Basic understanding of business processes, sales cycles, and Master Data Management.
• Familiarity with the SAFe/Scaled Agile Framework is a plus.
• Strong analytical and communication skills to support data integration efforts.
• Familiarity with internal IT systems (CRM, CPQ, Jira) is beneficial.
• Fluency in English and experience in cross-functional environments.
   

​Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.

Requisition ID: 411905  | Work Area: Information Technology  | Expected Travel: 0 - 10%  | Career Status: Professional  | Employment Type: Limited Full Time   | Additional Locations: #LI-Hybrid.