Digital Insights Manager

What you’ll do

Are you passionate about the digital world and data-driven decision-making? We are seeking a dynamic Digital Insights Manager to join our team. In this role, you will be at the forefront of our Digital Analytics efforts, transforming business and technical data into actionable insights. Your expertise will guide fact-based decision-making, leveraging your broad vision and deep knowledge of web and app analytics, privacy, data management, sales conversion, and navigation funnels.

The Digital Insights Manager will support the Digital Analytics area by generating insights that drive fact-based decision-making. You will implement and manage data flows and data science models, including GenAI, to provide KPIs, metrics, propensities, trends, and digital dashboards. Utilizing a variety of technologies and advanced analytical techniques, You will uncover profound insights. The role involves working closely with operational teams to identify areas of opportunity or improvement, maximizing business value. Additionally, you will configure data collection tools, integrate external tools, and enhance data analysis capabilities. Importing, cleaning, transforming, validating, and modeling data to derive meaningful conclusions for decision-making purposes is also a key part of the role.

Key accountabilities: 

• Create models using data science toolkits, machine learning algorithms and Gen AI to improve segmentations, sales propensities, basket analysis, and other business optimization challenges.
• Develop smart and insightful dashboards and reports, tracking performance across channels to promote data-driven decision-making and optimize conversion using Qlik, PowerBI, Excel and PowerPoint;
• Prepare A/B tests and personalizations to improve customer journeys

Who you are

• Higher Degree in Math, Engineering, Management or Economy (or similar)
• Practical experience in Python, Data Science, Machine Learning and Gen AI
• Experience in PowerBI, Qlik, Looker
• Organisation and autonomy
• Resiliency and self motivation

Not a perfect fit?

Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.

What's in it for you

We want you to feel happy and fulfilled at work, without compromising the other things in life that matter to you. There are lots of ways we support this, including hybrid working and generous parental leave. You'll also get four Spirit Days a year to focus on your personal development and wellbeing, plus a host of other great benefits too.

Who we are

You may have already heard of Vodafone - We're a leading Telecommunications company in Europe and Africa. But what you might not know is that we are continuously investing in new technologies to improve the lives of millions of customers, businesses and people around the world, creating a better future for everyone.

As part of our global family, whether that's Vodafone, Vodacom or _VOIS, you'll feel a sense of pride and purpose as you contribute to our culture of innovation. We pursue equality of opportunity and inclusion for all candidates through our employment policies and practices. We recognise and celebrate the importance of diversity and inclusivity in our workspace and we do not tolerate any form of discrimination especially related to but not limited to race, colour, age, veteran status, gender identification, sexual orientation, pregnancy, ethnicity, disability, religion, political affiliation, trade union membership, nationality, indigenous status, medical condition, HIV status, social origin, cultural background, social, or marital status.

Together we can.