Senior Director, Technology

About the Position:

The Senior Director, Technology at Hazelview is a hands-on leader, pivotal in shaping and driving our technology vision. Reporting directly to the Managing Partner, CTO, this role has a strong emphasis on:

Digital Transformation: Collaborating with business leaders to identify and implement digital initiatives that enhance operations, improve customer experiences, and drive growth. You will lead the shift from IT-driven to business-driven innovation to position Hazelview as an industry leader.

Data Management and Analytics: You will build and execute a strategy to leverage data as a strategic asset. Strengthen data governance, foster a data-driven culture, and enhance decision-making through insights and analytics. Partnering with the existing Power BI development team to align data initiatives with organizational goals.

This role requires a proactive approach to aligning technology with Hazelview's strategic goals, managing complex projects, and fostering a culture of continuous improvement. You’ll transform challenges into opportunities, empowering Hazelview to lead in its industry.

Key Responsibilities:

• Strategic Roadmap & Collaboration: Collaborate closely with the CTO to develop and execute roadmaps for IT infrastructure, operations, cybersecurity, and digital transformation. Engage with Hazelview’s leadership team to identify and prioritize digital transformation opportunities that address key business challenges.
• Digital Transformation: Take co-ownership of Hazelview’s digital transformation journey. Develop and implement a comprehensive and proactive business transformation strategy to drive growth, enhance operational efficiency, and improve financial performance.
• Collaborate with business leaders to align business transformation efforts with strategic objectives across the various business streams. 
• Partner with stakeholders to evaluate existing business processes, identify areas for improvement, and implement value-added technology solutions. 
• Drive change management initiatives and ensure successful adoption of new processes, technologies, and ways of working. 
• Lead cross-functional teams in identifying and executing transformational initiatives across all departments. 
• Solution Design and Architecture: design robust, scalable, and secure solutions leveraging modern technologies 
• Project management: Manage smaller projects, prioritize tasks, and allocate resources efficiently in delivering solutions on time and within budget.
• Stay up-to-date with industry trends in digital transformation technologies such as automation and data solutions, whether through RPA (Power Automate), AI, or other technologies. 
• IT Operations & Cybersecurity Management: Lead and ensure seamless, secure, and efficient technology environments. Develop and enforce major IT policies and governance frameworks. Provide mentorship within the IT department and maintain a culture of continuous improvement. 
• Oversee and provide guidance to the BI team and overall BI roadmap, alongside the design, development, and maintenance of BI tools and systems. Collaborate with cross-functional teams to understand their data needs. 
• Vendor Management & Budget Planning: Collaborate with the CTO to optimize and track budgets and manage vendor relationships, including selection of technology vendors for optimal value and alignment with Hazelview’s needs. 
• Stakeholder Engagement & Leadership: Serve as a key advocate for technology-driven business solutions by rallying Hazelview’s leadership to collaborate in digital transformation. Transform the perception of digital initiatives from IT-centric to business-

Job Requirements:

Education and Experience:

• Bachelor’s degree in computer science, engineering, business, or similar field preferred.
• 10+ years of experience in leading business digital transformation.
• 10+ year of experience in leading and managing business intelligence programs.
• Expert knowledge in MS SQL, database management, and ETL tools.  
• Experience in software development, ideally with management of development teams, and expertise in SQL plus another programming language (Java/C#/VB). Web development experience is advantageous. 
• Proficiency in data visualization tools such as Tableau or Power BI is required, in addition to some knowledge of programming languages such as Python or R. 
• Experience with innovation management best practices such as Design Thinking, Agile, open innovation, UX Design, root case analysis, service design, software development life cycle etc.
• Extensive knowledge of the Microsoft Power Platform, with emphasis on Power Automate, and Power BI. 
• Demonstrated experience managing hybrid environments in Microsoft Active Directory and Azure. Office 365 administration. 

Qualifications:

• Must have a combination of technical, business, and leadership skills.  

• Strong knowledge of the latest technologies, trends, and best practices in digital transformation, such as cloud computing, artificial intelligence, data analytics, automation, internet of things, and cybersecurity. 

• An understanding of the industry, market, customer, and competitor dynamics, as well as the regulatory implications of digital transformation. Excellent communication, collaboration, and influencing skills are required to align the vision and objectives of the digital transformation and to foster a culture of innovation and change. 

• Strategic, analytical, and problem-solving skills to design and execute effective digital solutions that create value and competitive advantage. 

• An effective communicator and presenter, verbal, written and visual, with the ability to effectively engage clients at all levels. 

• Strong technical knowledge of data management systems, data warehousing methodology, data quality, data modelling, data governance, analytics, and predictive modeling. 

• Proven ability to lead digital transformation initiatives, including project management, business analysis, requirements gathering, stakeholder communication, and change management. 

• Hands-on leader with the ability to work with employees at all levels. Adept at problem-solving and fostering an inclusive, collaborative team environment. 
• Ability to speak other languages is considered an asset.

• Actively championing diversity, equity and inclusion to create an environment of belonging.

About the Company:

At Hazelview Properties we believe that apartments are more than bricks and mortar - they are an experience.

Started in 1999 with one small building in Oakville Ontario, we now manage a portfolio of over 200 multi-family residential buildings throughout Alberta, Saskatchewan, Manitoba, Ontario, Quebec and Nova Scotia.

Hazelview Properties takes pride in ownership and an active hands-on approach to how we manage our communities. We are committed to fostering the long-term growth of our employees, communities and the investments we make for our clients. It’s one of the things we’ve always believed in, creating value for people and places.

At Hazelview, we know our greatest asset is our people.  We go all out to build and nurture a diverse, equitable and inclusive culture where individual experiences and collective layers of difference are brought together to achieve greatness.  We invest where we see potential, building for now and generations to come.

Vision: “We create value for people and places”.

Our Core Values:

• Trust
• Ambition
• Collaboration
• Ownership Mindset
• Having Fun

Hazelview Property Services Inc. is an inclusive and equal opportunity employer. If you require an accommodation to participate in any aspect of the recruitment process or to perform essential job functions, please let us know. We will work with you to accommodate your needs and in accordance with all applicable legislation. Information related to accommodation requirements will be addressed confidentially.

Our vision for sustainability is to foster happy, healthy, thriving communities where we operate. We recognize that it is the responsibility of Hazelview to create an inclusive environment that respects the dignity and diversity of all team members. To learn more, please visit the following link: https://www.hazelviewproperties.com/about/sustainability