NOC Engineer

Description

Automat-it is an all-in AWS Premier partner that empowers startups with DevOps and FinOps expertise and hands-on services. We guide and support hundreds of startups leveraging AWS smarter throughout their growth journey. We save our customers significant time to market and optimize their cloud performance and cost-effectiveness.

Automat-it operates in more than seven countries across EMEA. We provide a dynamic environment where you can expand your professional expertise and make a significant impact.

We are looking for an NOC engineer 24/7 to join our team.

Responsibilities

• Respond to incidents according to playbooks 
• 24/7 customer support (8 hours long shifts)
• Network, Infrastructure, Applications monitoring, and issues troubleshooting
• Metrics, Alerts, and Incidents analytics to finetune algorithms and thresholds
• Maintaining and documenting monitoring solutions
• Contribution to infrastructure automation and internal NOC tools development

Requirements

• At least 1 year of experience in a similar position such as NOC/Tech Support engineer or Junior DevOps
• Hands-on AWS cloud experience 
• Confident Linux OS knowledge
• Network troubleshooting and configuration
• GIT and scripting skills with either Python or Bash
• Web applications architecture understanding 
• Monitoring tools (Prometheus, Cloudwatch, etc.) and principles 
• Upper-intermediate English language proficiency
• Great customer service and confident business communication skills
• Strong troubleshooting and problem-solving skills, drive to prevent incidents
• Be innovative, learn new tools and best practices
• IaaC: CloudFormation, Terraform knowledge - advantage
• CI/CD: Jenkins, ArgoCD - advantage
• Containers orchestration: Docker, Kubernetes (EKS, GKE) - advantage

Benefits

• An opportunity to work in a community of Cloud infrastructure professionals: 60+ DevOps engineers (senior, middle level), Solution Architects, MLOps and FinOps engineers, tech management team, and NOC 24/7 team (on calls)
• If you need a co-working place with 100% backup (internet, electricity, heating + shelters) — we have free places in Kyiv and Lviv (all expenses fully paid by the company)
• Laptop for work, additional equipment if needed
• 20 paid working days off, unlimited paid sick leave
• Medical insurance
• Referral program — enjoy cooperation with your colleagues and get a bonus
• Compensation for sports and English courses
• Free internal English courses
• Company events, team buildings, birthday and special occasions gifts

Automat-it is committed to fostering a workplace that promotes equal opportunities for all. We firmly believe that cultivating a diverse workforce is crucial to our success. Our recruitment decisions are grounded in your experience and skills, recognizing the value you bring to our team.

#LI-Hybrid #LI-AIT