NOC Engineer
Lviv, L'vivs'ka oblast, UA
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Automat-it
Automat-it hands-on cloud DevOps and FinOps services, including AWS migration, help fast-paced startups grow, deliver, and win.Description
Automat-it is an all-in AWS Premier partner that empowers startups with DevOps and FinOps expertise and hands-on services. We guide and support hundreds of startups leveraging AWS smarter throughout their growth journey. We save our customers significant time to market and optimize their cloud performance and cost-effectiveness.
Automat-it operates in more than seven countries across EMEA. We provide a dynamic environment where you can expand your professional expertise and make a significant impact.
We are looking for an NOC engineer 24/7 to join our team.
Responsibilities
- Respond to incidents according to playbooks
- 24/7 customer support (8 hours long shifts)
- Network, Infrastructure, Applications monitoring, and issues troubleshooting
- Metrics, Alerts, and Incidents analytics to finetune algorithms and thresholds
- Maintaining and documenting monitoring solutions
- Contribution to infrastructure automation and internal NOC tools development
Requirements
- At least 1 year of experience in a similar position such as NOC/Tech Support engineer or Junior DevOps
- Hands-on AWS cloud experience
- Confident Linux OS knowledge
- Network troubleshooting and configuration
- GIT and scripting skills with either Python or Bash
- Web applications architecture understanding
- Monitoring tools (Prometheus, Cloudwatch, etc.) and principles
- Upper-intermediate English language proficiency
- Great customer service and confident business communication skills
- Strong troubleshooting and problem-solving skills, drive to prevent incidents
- Be innovative, learn new tools and best practices
- IaaC: CloudFormation, Terraform knowledge - advantage
- CI/CD: Jenkins, ArgoCD - advantage
- Containers orchestration: Docker, Kubernetes (EKS, GKE) - advantage
Benefits
- An opportunity to work in a community of Cloud infrastructure professionals: 60+ DevOps engineers (senior, middle level), Solution Architects, MLOps and FinOps engineers, tech management team, and NOC 24/7 team (on calls)
- If you need a co-working place with 100% backup (internet, electricity, heating + shelters) — we have free places in Kyiv and Lviv (all expenses fully paid by the company)
- Laptop for work, additional equipment if needed
- 20 paid working days off, unlimited paid sick leave
- Medical insurance
- Referral program — enjoy cooperation with your colleagues and get a bonus
- Compensation for sports and English courses
- Free internal English courses
- Company events, team buildings, birthday and special occasions gifts
Automat-it is committed to fostering a workplace that promotes equal opportunities for all. We firmly believe that cultivating a diverse workforce is crucial to our success. Our recruitment decisions are grounded in your experience and skills, recognizing the value you bring to our team.
#LI-Hybrid #LI-AIT
* Salary range is an estimate based on our AI, ML, Data Science Salary Index 💰
Tags: Architecture AWS CI/CD CloudFormation DevOps Docker Git Jenkins Kubernetes Linux MLOps Python Terraform
Perks/benefits: Career development Gear Medical leave Team events Unlimited paid time off
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