Senior Data Scientist

Melbourne Support Centre

Australia Post

Australia Post provides reliable and affordable postal, retail, financial and travel services.

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General information

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Name Senior Data Scientist Site / Location Melbourne Support Centre Ref # 12365867 Entity Australia Post Opening Date 01-Dec-2024 Suburb Richmond Work Type Permanent Full Time

Description & Requirements

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Help us deliver like never before  

We’re looking for a Senior Data Scientist to join our diverse, talented and innovative digital technology team who together are helping our customers and communities build a better future. Together, we design, build and maintain products, services and experiences that Australian's love and trust, while delivering a sustainable future for Australia Post, and you could be part of that.  

 

We're empowered to deliver for our teams and to delight our customers. We provide an inclusive and supportive environment that nurtures talented people, trusts our teams to deliver their best, and leverages modern work practices and technologies. It's an unexpectedly dynamic and collaborative culture that feels more like a start-up than a 213-year old icon.  

Whilst this is a senior position we are open to someone who is a strong cultural fit with a proactive approach to learning irrespective of experience! 

What you’ll deliver with us 

As our Senior Data Scientist you will contribute to the development of a thriving AI/ML craft at Post and support colleagues to the field to unlock business value using critical thinking, analytics and AI/ML. Reporting directly into the Data Science Manager, the Senior Data Scientist will collaborate with technical and business stakeholders to transform complex problems into analytical, ML and AI solutions. This role operated across initiatives including digital self-service, digital network map, forecasting and AI/ML democratisation to name a few!
 
You will be walking into an established team, our Senior Data Scientists collaborate closely with technical and business peers to trial new approaches and productionise enterprise solutions that meet Australia Post's strategic goals of: support our people, delight our customers and communities and create a sustainable future. We have an ambition AI transformation agenda and as such is important to have experience in Agile or Kanban delivery methodologies or IT service delivery.

You’ll also be

  • Providing development, thought and project leadership in one or more of the following domains: Natural Language Processing (NLP), optimisation of network operations, generative or agentic AI testing, forecasting, price forecasting.
  • Lead the end-to-end development and delivery of analytics/AI solutions and support business adoption/ operationalisation.
  • Design, build, train, evaluate, deploy and monitor advanced machine learning models from POC to production-grade (enterprise-scale).
  • Building and enabling colleagues & broader business capability in data science/AI/ML and supporting the achievement of Australia Post's vision for AI.   
  • Lead the translation of business problems into requirements that can be solved via analytics/AI.
  • Comfortable working with large data sets in a hyperscale environment (GCP preferred) 

About you  

We are seeking a strong team player who can develop productive relationships with both technical and non-technical peers, breaking down barriers and influencing outcomes. You will be working with a highly skilled ML Engineering team as well as the broader Data & AI services team including Platforms, Solutions, Governance partnerships and Transformation. Outside of Enterprise Services you will collaboration with Network Operations, Retail, Customer Service, Sales, Finance, and other business teams. Ultimately, we are looking for someone who is highly enthusiastic about AI and is committed to developing in this area. This is an inclusive team where team members are encouraged to be open about knowledge gaps, which fosters a team culture of collaboration and upskilling.

You’ll also need   

  • Experience with delivering data analytics outcomes that lead to actionable outcomes.  Prefer experience in an industry role with business facing work.
  • Strong background in analytics with experience utilising data science approaches and forecasting.
  • Experience utilising a variety analytic/AI/ML approaches with and understanding of end-to-end data analytics processes (e.g. CRISP-DM)
  • Proficient in SQL, Python and MLOps platforms (Vertex preferred), including code management tools.
  • Good understanding of AI/ML trends and technological advancements, especially as they relate to enterprise use.
  • Critical thinker and strong communicator; able to evaluate and convey technical choices.
  • Commercial understanding of operations focused industry e.g. utilities, eCommerce, logistics etc. where data is a key differentiator or value provider.
  • A background or degree in a relevant discipline including engineering, science, econometrics, maths, statistics, computer science, data science etc.  

If you do not meet all of these requirements, please still apply! We are open to a wide range of skills.

How we’ll deliver for you  

  • Join one of the most culturally and linguistically diverse workforces in Australia, where we’re all ages, genders and come from all walks of life.
  • Immerse yourself in the AP Way – where every single team member partakes in a learning module to help understand the vital role we play in delivering on our strategy and purpose
  • We offer great development opportunities in a growing Enterprise Service function.
     

We’re delivering together 

At Australia Post, we acknowledge the Traditional Custodians of the land on which we operate, live and gather as employees. 

We believe our business should reflect the diverse communities we operate in and are proud to be an inclusive workplace for people from all walks of life. We encourage applications from people of all ages, genders and backgrounds including Aboriginal and Torres Strait Islander peoples, People with Disability, LGBTQIA+ and Refugees. We are one of the largest organisations in Australia to successfully achieve Disability Confident Recruiter status. We are committed to providing an inclusive and barrier-free recruitment process and workplace for those living with a disability and are committed to reviewing and removing bias in our processes to create a gender-equitable recruitment experience and workplace.  If you have any questions about accessibility, please contact our Diversity & Inclusion team on inclusivecareers@auspost.com.au

“At Australia Post, we understand the importance of balancing work and personal life. Speak to us about what flexible work means to you"

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* Salary range is an estimate based on our AI, ML, Data Science Salary Index 💰

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Category: Data Science Jobs

Tags: Agile Computer Science Data Analytics E-commerce Econometrics Engineering Finance GCP Kanban Machine Learning ML models MLOps NLP Python SQL Statistics Testing Vertex AI

Perks/benefits: Career development Flex hours Startup environment

Region: Asia/Pacific
Country: Australia

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