Conversational AI Engineer

Welcome to CloudWalk – a Brazilian fintech company that is on a mission to harness the power of AI to drive operational excellence. The future is unfolding, and we are actively seeking individuals who want to be hands-on contributors in shaping the next chapter of technology. If you are ready to explore the vast capabilities of AI to enhance operational efficiency, read on.

About the team:

• Our team specializes in creating and enhancing chatbots powered by advanced language models and Retrieval-Augmented Generation (RAG). We approach data science as a blend of creativity and precision, delivering innovative solutions that delight our customers. Our team thrives on collaboration, tackling complex problems together, learning from each experience, and celebrating our achievements as a unified group.

Job Description:

• We are looking for a talented and dedicated Conversational AI Chatbot Developer to join our dynamic team. The ideal candidate will be responsible for the creation and maintenance of new chatbots and the enhancement of existing ones. You play a key role in collaborating with our internal clients, understanding their requirements, and translating them into functional, user-friendly chatbot solutions. You have the opportunity to experiment with new market frameworks and trends to ensure our chatbots remain cutting-edge.

Key Responsibilities:

• Design, develop, and maintain LLM chatbots for platforms such as Whatsapp and Slack.
• Collaborate with internal clients to gather and understand requirements.
• Experiment with and integrate new frameworks and technologies to improve chatbot functionality.
• Communicate effectively to solve problems and deliver concrete solutions.
• Write maintainable and efficient code in Python, with opportunity to work with Elixir.
• Develop and consume APIs for integration with various services.
• Participate in the ongoing migration of services from Python to Elixir.
• Contribute to architectural decisions and technology adoption strategies.

Required Skills:

• Proficiency in Python programming.
• Strong understanding of API development and integration.
• Experience with RAG pipelines.
• Excellent problem-solving skills and attention to detail.
• Strong communication skills, both written and verbal.
• Ability to work independently and manage multiple tasks effectively.
• Strong appetite for learning new technologies and programming paradigms.

Preferred Qualifications:

• Experience with main LLM providers such as OpenAI, Anthropic, and Google.
• Familiarity with cloud platforms (e.g., AWS, Azure, GCP) and related services.
• Knowledge of natural language processing (NLP) techniques and tools.
• Understanding of conversational design principles.
• Experience with functional programming languages (e.g., Elixir) is a plus.
• Previous experience in technology migration projects is valuable.

Personal Attributes:

• Self-manageable and responsible with tasks.
• Proactive and able to take initiative.
• Team player with a collaborative mindset.
• Strong enthusiasm for learning new technologies and programming languages.
• Adaptable and comfortable with technology transitions.
• Continuous learner who stays updated with the latest industry trends and technologies.
• Open-minded approach to different programming paradigms and technologies.

Growth Opportunity:

• Opportunity to learn and work with Elixir, a modern functional programming language.
• Exposure to both object-oriented and functional programming paradigms.
• Chance to participate in technology migration projects.
• Regular training and learning opportunities.

If you are not willing to do an online-quiz, please do not apply.
Diversity and Inclusion: We believe in social inclusion, respect and appreciation of all people. We promote a welcoming work environment, where each CloudWalker can be authentic, regardless of gender, ethnicity, race, religion, sexuality, mobility, disability or education.