Senior Business Intelligence

POWER A WORLD OF TRUST

Incode is the leading provider of world-class identity solutions that is reinventing the way humans authenticate and verify their identities online to power a world of digital trust.

Through our revolutionary identity solutions, we are unleashing the business potential of universal industries including finance, government, retail, hospitality, gaming, and more, by reducing fraud and transforming human interactions with data, products, and services.

We’re in the process of rapidly scaling our diverse global team and we’re looking for entrepreneurial individuals and leaders who are curious, driven, and excited by ownership to join a Unicorn-status scale-up!

Role: Senior Business Intelligence

Seniority Level: Senior 2 

Job Description 

Overview 
The Senior Business Intelligence & Business Operations Specialist will serve as a key player in gathering, analyzing, and presenting business-critical data to support strategic decision-making. This hybrid role merges the analytical rigor of Business Intelligence (BI) with the operational expertise needed to streamline processes and drive performance improvements across the organization. Working closely with senior management, this role requires advanced technical skills in data analysis and process optimization, as well as strong communication, resilience, and adaptability. The ideal candidate will collaborate across teams to align data insights and process improvements with organizational goals, ultimately contributing to enhanced efficiency, cost-effectiveness, and operational excellence. 

Key Responsibilities 

1. Data Analysis & Reporting: Collect, clean, analyze, and interpret business and financial data from various sources to identify trends, patterns, and insights that guide strategic decisions. Develop and deliver accurate, timely, and insightful financial and operational reports for key stakeholders. 

1. Business Process Improvement: Lead and contribute to process improvement initiatives (e.g., Lean, Six Sigma), aiming to optimize business processes and increase operational efficiency. Analyze existing processes, measure performance, and propose improvements based on data-driven insights. Design metrics for ongoing process evaluation and continuous improvement. 

1. Budgeting and Forecasting: Create accurate financial forecasts and budgets, leveraging data insights and operational knowledge. Build models that project financial outcomes over both short and long terms, aligning projections with company goals and market trends. 

1. Dashboard & Data Visualization Development: Design and develop interactive dashboards that provide real-time visibility into financial and operational performance. Ensure dashboards are intuitive, actionable, and aligned with key performance indicators (KPIs). 

1. Risk & Opportunity Management: Identify and assess operational and financial risks. Collaborate with leadership to design and implement strategies that mitigate risks, capitalize on business opportunities, and ensure financial stability. 

1. Project Management & Cross-Department Collaboration: Lead cross-functional projects aimed at improving business operations, such as data integration, process re-engineering, or system upgrades. Coordinate resources, manage timelines, and ensure successful completion of projects. Provide leadership and mentorship to colleagues across departments, supporting skill development and alignment with organizational objectives. 

1. Strategic Analysis & Decision Support: Apply advanced BI techniques to analyze complex business problems, utilizing data from internal and external sources. Provide insights and recommendations that influence key strategic and tactical decisions, including forecasting, budgeting, and process improvements. 

1. Stakeholder Communication & Training: Effectively communicate complex data analyses to stakeholders at all levels, translating technical findings into actionable business strategies. Facilitate training sessions and presentations to promote the use of BI tools and processes across the organization. 

Skills and Competencies 

• Technical BI & Process Improvement Expertise: Proficiency with BI tools (e.g., SQL, Tableau, Power BI, Python) and process optimization techniques (e.g., Lean, Six Sigma). Experience designing financial models, customized dashboards, and implementing process improvement initiatives. 

• Advanced Analytical & Results-Oriented: Strong ability to perform advanced data analysis and translate insights into actionable recommendations for operational and financial performance enhancement. 

• Resilience and Adaptability: Ability to thrive in high-pressure environments, adapt to changing business needs, and maintain a proactive, solution-oriented approach. 

• Effective Communication: Exceptional communication skills to present complex data analyses clearly and collaborate effectively with senior management and cross-functional teams. 

• Project Management: Proven track record of managing cross-functional projects, coordinating resources, setting clear objectives, and delivering projects on time and within budget. 

• Strategic Thinking: Ability to connect business operations with BI insights, offering a strategic perspective that drives efficiency and supports the company's long-term goals. 

• Attention to Detail: Strong focus on data accuracy, ensuring the integrity of reports and analyses that drive business decisions. 

Qualifications and Required Experience 

• Academic Background: Bachelor’s degree in Economics, Finance, Engineering, Statistics, Computer Science, or related fields. 

• Professional Experience: At least 5-7 years in Business Intelligence, Business Operations, or process improvement roles. Experience in high-demand environments with exposure to senior management is preferred. 

• Certifications: Lean or Six Sigma certifications are a plus, particularly for roles involving significant process improvement responsibilities. 

8 Aspects of our Culture:

• Values are what we value
• High performance
• Freedom & responsibility
• Context, not control
• Highly aligned, loosely coupled
• Continuous Feedback
• Pay Top of Market
• Promotions & Development
• Learn more about Life at Incode!

Benefits & Perks:

• Meaningful Equity
• Flexible Working Hours & Workplace
• Open Vacation Policy
• Wellness Program
• International Travel Opportunities
• Additional benefit package according to location (401k, medical insurance, etc.)

Equal Opportunities:

Incode is an equal opportunity employer, committed to creating a diverse and inclusive work environment. We take great pride in having an inclusive, diverse, and global team and are always on the lookout for talented, passionate people from all backgrounds and walks of life.

Applicant Data Privacy:

We will only use your personal information in connection with Incode’s application, recruitment, and hiring processes.