IN Senior Associate Datacenter and Cloud Administrator IN IT Services CO IFS PAN India

Line of Service

Internal Firm Services

Industry/Sector

Not Applicable

Specialism

IFS - Internal Firm Services - Other

Management Level

Senior Associate

Job Description & Summary

At PwC, our people in infrastructure focus on designing and implementing robust, secure IT systems that support business operations. They enable the smooth functioning of networks, servers, and data centres to optimise performance and minimise downtime.

In infrastructure engineering at PwC, you will focus on designing and implementing robust and scalable technology infrastructure solutions for clients. Your work will involve network architecture, server management, and cloud computing experience.

*Why PWCAt PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purpose-led and values-driven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us.At PwC, we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firm’s growth. To enable this, we have zero tolerance for any discrimination and harassment based on the above considerations. "

Job Description & Summary:

A career within IT Infrastructure services , will provide you with the opportunity to help our clients leverage Cloud and Datacenter technology to enhance their customer experiences 

Responsibilities:

• Manage Infrastructure Projects End to End which include tasks of Project Initiation, Planning, Execution, Monitoring & Controlling and Closure. 

• To perform a full range of Infrastructure design, provisioning and support functions on Dell ,HPE , NetApp, Cisco ,Linux, Windows, Hyper-V and VMware Enterprise infrastructure devices ( Server ,Storage and backup ) 

• Deliver the Project as agreed and mentioned in scope and ensure the Project is delivered with Budget and on Schedule. 

• Working with the business to obtain a clear understanding of the requirements in projects. 

• Ability to meet aggressive timelines and motivate the team to meet agreed deadlines. 

• Responsible for communication and relationship with users for support issues. 

• Develop realistic project plans/schedule and track team's progress in meeting milestones and deliverables. 

• Facilitate team meetings in partnership with the Stakeholders for decision-making, issues resolution, risk mitigation and team engagement. 

• Follow-up with action owners on open actions (tasks, document authorship, document approvals, etc.) to drive to current schedule. 

• Escalate unexpected events impacting project/BAU schedule, budget resources to management. 

• Keep Stakeholders well-informed, effectively communicating status and changes. 

• Transition & Transformation Management Formulate. 

• Coordination and closure with IT security team for Vulnerability management 

• Coordination With Vendor for support renewals, issues and new requirements 

• Review new and existing processes, resources, and systems, making and overseeing any changes. 

• Escalation Management, SLA Management, Daily Team Meeting to understand team challenges . 

• To perform capacity planning, performance monitoring, problems identification, troubleshooting, failure recovery and proactive maintenance. 

• Communicate problem resolutions to other team members and management, and own or participate in the problem management process. 

• To lead and execute in incident, problem, change and release management processes. 

• To compile statistics on Availability, Performance, and Utilization for management reporting. 

• Scripting experience - write code and automate repeatable processes 

• Automation - PowerShell, Python Scripting   

• Develops and implements business continuity practices 

• To participate and advise on technical and operational issues for new project introductions 

• To produce and maintain proper SOP documentation. 

• Experience in Azure and AWS Cloud Operations IaaS, PaaS (App Service, Database, Storage, API gateway), VNET, NLB, Traffic Manager,   

• Experience in OCI (Oracle Cloud Infrastructure) administration  

• Integration with cloud technologies 

Mandatory skill sets:

• Experience in Administration of Datacenter Services   

• Experience in Cloud Administration ( Azure/AWS/OCI)   

Preferred skill sets:

•     Certified In on Prem and Cloud technologies is added Advantage 

• Effective communication and collaboration skills 

Years of experience required:

· Minimum 7 years of experience Data center and cloud Administration  

Education qualification:

 Bachelor's Degree in IT, Computer Science or other related fields 

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required: Bachelor of Engineering

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Disaster Recovery, Information Technology (IT) Infrastructure

Optional Skills

Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Architectural Engineering, Cloud Virtualization, Communication, Continuous Deployment, Continuous Integration/Continuous Delivery (CI/CD), Creativity, Data Infrastructure, DevOps Practices, Embracing Change, Emotional Regulation, Empathy, Hardware Troubleshooting, Inclusion, Infrastructure Architecture, Infrastructure Management, Infrastructure Monitoring, Infrastructure Optimization, Infrastructure Services, Infrastructure Support, Intellectual Curiosity, IT Infrastructure {+ 18 more}

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Available for Work Visa Sponsorship?

Government Clearance Required?

Job Posting End Date