Market Research Analyst - Lounge by Zalando (all genders) - Parental Leave Cover (12 months)

THE ROLE & THE TEAM

As a Market Research Analyst, you are mainly responsible for the ad-hoc research required by the Lounge by Zalando proposition of Zalando. With the insights you generate you enable your stakeholders like Markets, Sales, , Pricing, Supply, etc. to make strategic decisions based on customer needs and opinions.

INCLUSIVE BY DESIGN

At Zalando, our vision is to be inclusive by design. And this vision starts with our hiring - we do not discriminate on the basis of gender identity, sexual orientation, personal expression, ethnicity, religious belief, or disability status. You are welcome to leave out your picture, age, or marital status from your application. We only assess candidates on their qualifications and merit. 

We want to provide you with a great candidate experience. Feel free to inform us of any accommodations you may need, so we can best support you throughout the hiring process. 

do.BETTER - our diversity & inclusion strategy: https://corporate.zalando.com/en/our-impact/dobetter-our-diversity-and-inclusion-strategy

Our employee resource groups: https://corporate.zalando.com/en/our-impact/our-employee-resource-groups

WHAT WE’D LOVE YOU TO DO (AND LOVE DOING)

• You plan, coordinate and drive end-to-end ad-hoc research projects concerning various areas of Lounge by Zalando, e.g. on the effectiveness of special sales and marketing pushes.

• You are responsible for the regular tracking survey about customers and you analyse a variety of customer feedback types here, update the respective internal communication channels with your findings, and present the results.

• You collaborate with external market research agencies to carry out various research projects for internal business stakeholders.

• You support your colleagues on various projects, for instance regarding research design and survey programming. 

WE'D LOVE TO MEET YOU IF

• You have a degree preferably in Market Research, Consumer Science, Social Sciences, Statistics, Economics, Psychology, Marketing or a related field.

• You possess a sound knowledge of Market Research. Ideally, you have already gained first-hand experience as a market researcher or data analyst.

• You have professional experience or academic training in survey design.

• You are proficient in analysis tools (such as Excel, SPSS, R/ Python) as well as reporting tools (such as PowerPoint, google slides or Tableau), and you have experience with programming surveys using professional online survey tools (such as EFS Questback, Qualtrics, SurveyMonkey, etc.).

• A motivation to learn new methods and technical skills (such as SQL, Tableau and Python).

• You have strong self-organising skills and attention to detail.

If you have what it takes, we encourage you to apply even if you don't meet every requirement. You may just be the right candidate for this or other roles!

OUR OFFER

Zalando provides a range of benefits, here’s an overview of what you can expect. Ask your Talent Acquisition Partner to learn more about what we offer.

• Employee shares program

• 40% off fashion and beauty products sold and shipped by Zalando, 30% off Zalando, discounts from external partners

• Two paid volunteering days a year

• Hybrid working model with up to 60% remote per week, actual practice is up to each team to best support their collaboration

• Work from abroad for up to 30 working days a year

• 27 days of vacation a year to start

• Relocation assistance available (subject to prior agreement)

• Family services, including counseling and support

• Health and wellbeing options (including Gympass)

• Mental health support and coaching are available

• Drive your development through our training platform and biannual peer-to-peer review

Learn all about Zalando and our values here: https://jobs.zalando.com/en/?gh_src=22377bdd1us 

ABOUT LOUNGE BY ZALANDO 

Lounge by Zalando is an online shopping club for fashion and lifestyle products in 17 European countries. We offer our members daily, time-limited sale campaigns with discounts of up to 75% off the recommended retail price. However, Lounge by Zalando is so much more than discounts. Our strength lies in our focus on fashion: from sought-after labels to niche brands, from famous international names to trendy luxury brands, we make sure to meet the fashion taste of all our customers, who are always on the hunt for the best products at the best prices. Working with our brand partners, we're pioneering innovative supply-chain and production processes and offer them an impactful and smart solution, creating a new way to shop for fashion - and a new way to sell it.

https://www.zalando-lounge.de

Please note that all applications must be completed using the online form - we do not accept applications via email.