Data Operations Executive

Are you looking for an opportunity to be part of a global events business within the world’s largest multimedia news provider?

Reuters Events is looking for a Data Operations Executive to join our central team, providing crucial support for our global portfolio of events. Starting as a Data Operations Executive will pave the way for you to grow and expand your career across other areas of the business. 
 

About Reuters Events 

Reuters Events is a global business-to-business events specialist, previously FC Business Intelligence (FCBI). Reuters Events brings together Reuters globally trusted brand, scale and editorial excellence with FCBI’s domain expertise. Providing content-led conferences for professionals, hyper-focused events in highly specialized industry sectors complement our extensive, in-depth coverage. Reuters Events exists to deliver the intelligence and foster the relationships that shape strategy and safeguard success at leading companies worldwide. 

We’re looking for recent graduates who seek: 

• To have a positive impact on the world, on critical industries, and the communities working within them 

• Create genuinely world-class events and  

• Be part of an entrepreneurial, diverse, and inspired team 
   

About the Role 

As our Data Operations Executive at Reuters Events you will: 

• Become an expert in the delivery of our physical and virtual events through a range of platforms, including Cvent, Splash, Salesforce & smartsheets. mainly within Cvent OR Work with a range of platforms/technologies to deliver physical and virtual events, with a particular focus on online registration within Cvent & Splash 

• Run registration onsite at our events (some international and domestic travel may be required), including set up of equipment, customer service, registration data updates & payments  

• Support marketing efficiency and reporting accuracy through database management within our CRM system, Salesforce 

• Support content delivery through a range of platforms  

• Collaborate with internal teams, such as conference organisers, sales, marketing & our operations teams on overall event logistics 

• Demonstrate the ability to co-ordinate processes with teams across Reuters Events 

• Lead on your own events, managing tight deadlines set with internal stakeholders and possibly working on multiple events at any one time 

• Be the main point of contact on your event, for both internal and external stakeholders 

• Support other members of the team with their events, when required 

• Support innovation projects with teams across Reuters Events, on an ad-hoc basis 

• Manage customer queries effectively, at all points of the event lifecycle 

About You

To be our  Data Operations Executive you will likely have: 

• A high degree of computer literacy with the ability to pick up complex systems quickly 

• Experience in website management tools isn’t essential since training will be provided but would be an advantage 

• Interest in uses of different technology and how they can benefit processes 

• Customer service experience in a professional environment 

• Excellent time management skills 

• The ability to manage multiple tasks simultaneously 

• Strong oral and written communication skills – in person, via email and over the phone 

• High degree of organization and attention to detail 

• Enthusiasm and a ‘can do’ attitude with the ability to work effectively across the business  

• The ability to work independently and within a team 

• Quick problem-solving skills with a keen sense of judgement and initiative  

This full-time role is based in Canary Wharf, London with hybrid working available. 

Please note, this is not a data analyst role. 

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What's in it For You?

You will join our inclusive culture of world-class talent, where we are committed to your personal and professional growth through:

• Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected

• Wellbeing: Comprehensive benefit plans; flexible and supportive benefits for work-life balance: flexible vacation, two company-wide Mental Health Days Off; work from another location for up to a total of 8 weeks in a year, 4 of those weeks can be out of the country and the remaining in the country, Headspace app subscription; retirement, savings, tuition reimbursement, and employee incentive programs; resources for mental, physical, and financial wellbeing.

• Culture: Globally recognized and award-winning reputation for equality, diversity and inclusion, flexibility, work-life balance, and more.

• Learning & Development: LinkedIn Learning access; internal Talent Marketplace with opportunities to work on projects cross-company; Ten Thousand Coffees Thomson Reuters café networking.

• Social Impact: Ten employee-driven Business Resource Groups; two paid volunteer days annually; Environmental, Social and Governance (ESG) initiatives for local and global impact.

• Purpose Driven Work: We have a superpower that we’ve never talked about with as much pride as we should – we are one of the only companies on the planet that helps its customers pursue justice, truth and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.

Do you want to be part of a team helping re-invent the way knowledge professionals work? How about a team that works every day to create a more transparent, just and inclusive future? At Thomson Reuters, we’ve been doing just that for almost 160 years. Our industry-leading products and services include highly specialized information-enabled software and tools for legal, tax, accounting and compliance professionals combined with the world’s most global news services – Reuters. We help these professionals do their jobs better, creating more time for them to focus on the things that matter most: advising, advocating, negotiating, governing and informing.

We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments that celebrate diversity and inclusion. At a time when objectivity, accuracy, fairness and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward. 

Accessibility 

As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.

We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law.

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More information about Thomson Reuters can be found on https://thomsonreuters.com.