Director, AI/ML Product Management

Make your mark at Comcast -- a Fortune 30 global media and technology company. From the connectivity and platforms we provide, to the content and experiences we create, we reach hundreds of millions of customers, viewers, and guests worldwide. Become part of our award-winning technology team that turns big ideas into cutting-edge products, platforms, and solutions that our customers love. We create space to innovate, and we recognize, reward, and invest in your ideas, while ensuring you can proudly bring your authentic self to the workplace. Join us. You’ll do the best work of your career right here at Comcast. (In most cases, Comcast prefers to have employees on-site collaborating unless the team has been designated as virtual due to the nature of their work. If a position is listed with both office locations and virtual offerings, Comcast may be willing to consider candidates who live greater than 100 miles from the office for the remote option.)

Job Summary

We are seeking a visionary Director of Product Management to lead our efforts in leveraging AI to empower the entire technology organization to deliver transformative AI-driven experiences. You will play a pivotal role in shaping the future of our technology organization by driving the development and adoption of innovative AI-powered solutions. This is an exciting opportunity to work at the forefront of AI technology, empowering our teams to build cutting-edge experiences that solve real-world problems for both our customers and employees.

Job Description

Core Responsibilities

• AI Product Strategy: Develop a comprehensive product strategy identifying new growth opportunities and high-value impact areas where AI/ML can transform customer and employee experiences. 

• Strategic Roadmap Development: Collaborate with AI technology stakeholders and engineering teams to design and maintain impactful, goal-driven product roadmaps. 

• Product Delivery Oversight: Drive end-to-end delivery of AI-powered solutions, ensuring timelines, quality, and customer expectations are met. 

• Technical Fluency Demonstrated ability to bridge the gap between complex technical requirements and user needs by translating them into practical, intuitive product solutions. 

• Data-Driven Decision Making: Skill in gathering, analyzing, and using data to inform product roadmaps and validate business cases. 

• Cross-Functional Collaboration: Work across teams (Business, Program Management, Engineering) to align goals and deliver cohesive, impactful products. 

• Customer Focus: Prioritize customer needs and feedback, ensuring that our AI solutions deliver exceptional value and user experiences. 

• Product Marketing: Evangelize AI capabilities across the organization, driving adoption of platforms and solutions, showcasing value through impactful results. 

• Market Analysis: Stay ahead of the industry trends, emerging AI technologies, and competitive landscapes to identify opportunities for innovation. 

• Feedback Loop: Proficiency in setting up formal and informal feedback mechanisms to drive product innovation and ensure alignment with evolving user and business needs. 

• Continuous Improvement: Leverage data and feedback to iterate on roadmaps and enhance product outcomes. 

Employees at all levels are expected to:

• 10+ years of proven experience as a Product Manager, ideally someone who has done AI/ML product management. 

• Excellent communication skills to articulate vision, goals, and progress to both technical and non-technical audiences. 

• Strong analytical skills to assess market trends, customer needs, and business priorities. 

• Ability to define and execute a product vision while managing competing priorities. 

• Excellent communication and storytelling skills, capable of translating complex technical concepts into compelling narratives. 

• Collaborative mindset, with the ability to work effectively with diverse teams across the organization. 

• A passion for leveraging AI to solve meaningful problems and drive measurable outcomes. 

How we support you  

 

In addition to building belonging in your day-to-day job:   

 

• Freedom to take ownership of your work and make a tangible impact on the organization and beyond. 

• A team-first environment that values innovation, creativity and shared success. 

• Dedicated mentoring and mentee programs to build relationships across the company and that helps guide your career growth. 

• You will have an opportunity to take part in a week–long Lab Week multiple times a year – a Hackathon where we test innovative ways to push our platforms and products into the future.   

• You will have dedicated time to learn and teach each other through multiple internal technology conferences throughout the year.   

• You will have an opportunity to take part in many Comcast-wide training programs to sharpen the skills you need to lead effectively.  

If you’re passionate about AI, innovation, and making a tangible impact, we’d love to hear from you! 

Disclaimer:

• This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is an EOE/Veterans/Disabled/LGBT employer.

Skills

Customer Feedback, Machine Learning, Product Design, Product Management, Product Prioritization, Stakeholder Management

We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality—to help support you physically, financially and emotionally through the big milestones and in your everyday life.

Please visit the benefits summary on our careers site for more details.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Certifications (if applicable)

Relative Work Experience

10 Years +

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.