Business Insights Analyst

NJM Insurance Group’s General Claims Intelligence & Analytics group is seeking a Business Insights Analyst. The Business Insights Analyst applies a strong understanding of data sources and associated business processes to provide management with research, analysis and insights in support of departmental strategies and goals.

This position will perform analysis on large and diverse sets of data to tell compelling stories through presentations, dashboards and visualizations to drive strategic decision making. The Business Insights Analyst is a highly motivated, creative self-thinker and has a good sense for interpreting and communicating the “why” behind the data and application to the business.

Job Responsibilities:

• Develop intelligent insights from analysis of both quantitative and qualitative data, testing hypotheses, running exploratory analysis and identifying trends in support of business strategies and goals. Translate results/findings into clear and concise presentations for management and assist in the development of plans for corrective action. Develop and enhance KPI dashboards, analytics and reports to monitor performance to create a comprehensive view of the business.

• Collaborate with cross-functional business teams and Data Engineers to fully understand the meaning, business rules and structure of required data and ensure alignment and consistency of data to support the end-to-end journey. Partner with the department Business Process Unit to identify, plan and prioritize source system improvements that facilitate data analytics.

• Expand understanding/knowledge of business processes and competitive environments. Scan the market to understand key trends impacting markets, customers, products, services and operational processes.

• Comply with Data Governance standards and guidelines for data definition, quality, accuracy, completeness, availability and security to encourage data integrity and conformance.

Required Skills & Experience:

• 3+ years writing queries (T-SQL).

• 3+ years using business intelligence tools (Power BI, SSRS, SAS, Excel).

• 1+ years using scripting languages (Javascript, Python, R) preferred.

• BS from a 4-year accredited college/university in related field (Statistics, Mathematics, Business Intelligence, Finance etc.) or equivalent experience.

• Strong analytical aptitude with the ability to turn raw data into presentations containing insights and visualizations that are critical in making strategic business decisions.

• Strong business and technical knowledge with the ability to balance multiple priorities in a fast-paced work environment.

• Knowledge of property and casualty insurance industry data and the Guidewire product (ClaimCenter, PolicyCenter, BillingCenter, ContactCenter) suite.

• Strong verbal and written communication skills.

• Ability to read and understand data models.

Legal Disclaimer: NJM is proud to be an equal opportunity employer. We are committed to attracting, retaining and promoting a diverse and inclusive workforce that is fully representative of the diversity that exists in the communities in which we do business.