Insight Analyst - 12-18mth Fixed Term Contract

Are you ready to write your next chapter?

Make your mark at one of the biggest names in payments. With proven technology, we process the largest volume of payments in the world, driving the global economy every day. When you join Worldpay, you join a global community of experts and changemakers, working to reinvent an industry by constantly evolving how we work and making the way millions of people pay easier, every day. 

We’re looking for an experienced Operations Insight Analyst to join an evolving, Customer Due Diligence team who have big plans to transform.

Are you ready to make your mark? Then you sound like a Worldpayer.

About the team

Our Customer Experience Worldpayers are at the heart of it all — enabling us to provide world-class support to customers. Unwavering dedication and full of enthusiasm, they’re always finding ways for us to grow together.

What you’ll own

• Leverage SQL to own and manage customer data for a key operational process and team
• Devise insightful reporting enabling business critical decisions
• Create reliable risk metrics for the operational teams with easy to access data
• Work across a broad range of stakeholders to identify analytical needs
• Delivering executive level insights and transforming the data into actionable insights
• Identify areas to improve the analytics available
• Work in an agile manner to produce insights – both proactively and reactively
• Understand how the data flows between our core systems and identify ways to improve data controls
• Ensuring robust data management and outputs of a high quality
• Designing and implementing data centric reports and visualizations in a BI tool (Tableau/PowerBI).

Where you’ll own it

You’ll own it in our thriving Gateshead office, the heart of our customer operations teams.  Our sites are hubs of activity, conversation, and openness. With inspiring, stylish workspaces we want people to feel excited to come and do their best work.

What makes a Worldpayer

What makes a Worldpayer? It’s simple: Think, Act, Win. We stay curious, always asking the right questions to be better every day, finding creative solutions to simplify the complex. We’re dynamic, every Worldpayer is empowered to make the right decisions for their customers. And we’re determined, always staying open – winning and failing as one.

Does this sound like you? Then you sound like a Worldpayer. Apply now to write the next chapter in your career. 

To find out more about working with us, find us on LinkedIn.

#LI-HMS1

Privacy Statement

Worldpay is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how Worldpay protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at Worldpay works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. Worldpay does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass