Data and Business Insights Manager

Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

In this role, you will be responsible for managing and analyzing data for the Latin America and Caribbean (LAC) Consumer Products team to deliver business insights that enhance and evolve our value proposition. Each initiative we undertake is unique, ranging from creating curated card value propositions for affluent portfolios to providing best-in-class solutions for broader access to credit. You will own, analyze, and interpret data from our existing products and benefits across various channels to deliver key insights that drive our business forward.

The successful candidate will be an exceptional critical thinker, analytical in nature and possess the ability to influence and collaborate across a complex and highly matrixed organization, implementing a data-driven approach across multiple initiatives and teams. Strong project management skills are also a must.

Responsibilities:

• Lead project Management activities across strategic initiatives with cross-functional teams
• Identify and map out all existing data sources, optimizing data points to evaluate customer and client experiences.
• Collaborate with product and benefits owners to evaluate the most relevant business drivers and shape insights accordingly.
• Continuously identify, articulate, and prioritize product and benefits opportunities in terms of revenue potential, backed by solid business cases.
• Centralize data from different vendors and platforms to design information for informed and insightful decision-making across the team.
• Standardize the methods for obtaining, analyzing, and delivering data-based insights across the Consumer Products team (HUB and markets).
• Develop, execute, and monitor day-to-day plans, forecasts, and performance metrics, ensuring alignment with in-market teams on OKRs.
• Design and develop appropriate reporting and MIS tools to transform complex data into concise and highly readable format
• Support the GTM plans for strategic initiatives in the region, collaborating closely with cross-functional teams including Strategy, Sales, Client Services, Marketing, VAS, and local Consumer Product teams.
• Clear articulation and compelling messaging in presentations for internal and external business partners, including C-Suite level executives.
• Collect client feedback and market requirements to drive the regional product development roadmap and GTM for our strategic initiatives.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Qualifications

• Over 5 years of relevant work experience, including a minimum of 2 years in Product Management, Consulting, Project management or Data Science for financial services, payments, technology, or fintech, with a solid understanding of macroeconomics and consumer behavior.
• Demonstrated data-driven approach, attention to detail, and a track record of supporting change and delivering results.
• Strong information design skills
• Subject matter expertise in traditional and emerging methods and players in the consumer payments ecosystem, leveraging insights and market research.
• Commercial acumen with an understanding of product financials and experience in product strategy and commercialization.
• Exceptional analytical skills and ability to influence stakeholder decision-making with a data-based approach
• Confident communicator and relationship-builder, adept at adapting communication strategies to audience needs and effective at building stakeholder relationships.
• Strategic and critical thinker, capable of methodically breaking down problems and creatively solving them
• Innovative and creative mindset, with the ability to think outside the box and generate new ideas.
• Solid technical acumen, with the ability to process and understand technical information when necessary.
• Experience using tools and platforms to create and present data (Tableau) in an engaging way
• Fluent or native in English and Spanish. Portuguese is a plus

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.