Program Manager

Job Description:
As a PM I, IXD Flow Execution, you will have the opportunity to manage and develop a team who are tasked with maintaining the flow between Fulfilment centers (INFC) and Crossdock fulfillment centers (IXD) across IN. You have to influence stakeholders and have the ability to solve complex, technical problems with simple, innovative and practical solutions. Flow managers are data driven, leveraging mechanisms and creating scalable solutions that eliminate these ambiguities. They are comfortable leading teams with advanced analytical, mathematical, and quantitative capabilities.
Basic qualifications
1. At least 4 years of experience in a top tier company driving programs or projects.
2. Supply Chain background preferable but not mandatory. We hire for core skills, not specializations.
3. Bachelor’s degree in Computer Science, Physics, Mathematics, Statistics, Engineering, or similar.
4. Ability to grasp the operational concepts of flow settings for multiple FCs with different volume and demand patterns.
5. Able to manage a business that can operate 24/7 and commit the time required to get the job done.
6. Business analysis and partnership across Amazon with AFT, SME and INFC leaders to develop new operating opportunities.
7. Continuously monitor performance of FCs that are attributable to Central Flow and take corrective steps whenever required to optimize outbound productivity performance and Customer Experience.
8. Ability to deal with a high degree of ambiguity
9. You should be very analytical and be able to justify your decisions and approaches with data.
10. Need high degree of ownership and have backbone.
11. You should be able to deal with varied stakeholders and earn their trust.
12. Working knowledge of data mining using SQL, ETL, data warehouse as well as Excel.
Preferred qualifications
1. You should be comfortable with processes and process design/analysis.
2. You should have the ability to influence without authority and do so by using data and facts.
3. You are mature and able to function independently with limited guidance
4. You should have excellent written communication skills - data oriented & brevity being key words in your style of writing.
5. Proficiency in VBA Macro, Python and R is a plus.

Basic Qualifications

- Bachelor's degree or equivalent

Preferred Qualifications

- 2+ years of program or project management experience

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