Data Management Regulatory Demand Specialist

ING is looking to recruit a Data Management Regulatory Demand Specialist, reporting to the Head of CDO HR within the COO People domain.   

Work environment

Our ING Growing the Difference strategy is all about empowering people to stay a step ahead in life and business. It is important that our Human Resources team can help ING deliver on this strategy. To do so, Global HR has a People Vision - to build the craftsmanship and engagement of everyone at ING for them to deliver on the purpose and the strategy of our bank. We do this by creating greater leaders and better managers and by offering people services that create a differentiating employee experience. 

Summary of role

The HR domain "Data Management Regulatory Demand Specialist" role supports the Data Management team within the COO People organisation in the delivery of management information and reporting solutions to different business areas within ING and specially focused on the implementation of monitoring required for regulatory requirements, including amongst others the new European reporting requirements and metrics associated to Corporate Social Responsibility and Sustainability Management (CSRD). As CSRD is a new regulatory requirement launching in early 2025, the main focus will be on this topic, however the scope of this role is covering all regulatory requirements in the future.

Roles and responsibilities 

• Data gathering, analysis, dashboarding, and monitoring

• Translate business requirements into clear requirements for the HR landscape (Global & Local) based on a wide range of data sources

• Support and challenge local countries and GHR subject matter experts to understand the business requirements, in order to design output that meet stakeholder needs

• Design, construct and implement standard reporting solutions based on local or global applications, being able to create advanced interactive dashboards and resolve ad-hoc queries

• Collaborate in the maintenance, design and improvement of standardised reporting catalogues and dashboards for specific audiences across ING, monitoring usage, evaluating value added and driving continuous improvements to the offered solutions

• Understand features and properties, ensure data integrity of new and existing tracking, and own the maintenance and administrative functions of relevant BI systems and platforms

• Translating technical skill, systems, jargon, and dashboards into stakeholder-friendly output

• Provide advice on complex questions around reporting, dashboarding and benchmarking to relevant stakeholders e.g. SteerCo, CSRD leads etc., being able to reconcile data from multiple sources and considering the key aspects of data management (governance, protection, retention, quality, etc)

• Act as a bridging point (when necessary) between GHR and key stakeholders, balancing the business needs versus technical constraints

• Be able to effectively adapt your messaging to match your audience level's interest, expertise, and business needs

• Advise the Steerco on applicable requirements, solutions and design based on the identified needs

• Continuous Improvement - self-and process

• Proactively search for new ways to present information and streamline BI solution designs; continuously improve data visualization skills

• Recommend the adoption of new technologies and software that can improve the team’s solutions and boost their performance

• Set targeted individual goals and work independently to complete work within the committed timelines

How to succeed

• University degree required in an area related to human resources, business management, information technologies or sustainability management.

• At least 3 years of relevant work experience in Business Intelligence and/or advanced reporting

• Familiarity Business Intelligence solutions (Power BI; Cognos and SAP Business Objects) and basic Office 365 tools is required

• Experience working in the areas of human resources practices, processes and corporate organizational structures is ideal

• Experience managing performance indicators and reports for risk and compliance related activities

Competencies

• Not afraid of handling and analysing highly complex and unstructured data, building proper collection mechanisms, and integrating data from multiple sources

• Great at building databases and creating manual or automated dashboards

• Can answer ad-hoc queries promptly and accurately

• Can work independently, prioritize business needs, and drive self-accountability in a complex stakeholder environment

• Strong execution drive with focus on high-quality solutions and results

• Pro-active and detail oriented

• High degree of personal accountability, ownership, and integrity

Rewards and benefits

We want to make sure that it’s possible for you to strike the right balance between your career and your private life and reward our people with a generous benefits offer and employment conditions.  

Questions?

Contact Denise Knops or Liselotte Kloppenburg (recruitment) for more information about this role. Want to apply directly? Please upload your CV and motivation letter by clicking the “Apply” button.

Please note: this vacancy is subject to the advice of the works council.