Operations Data Analyst - FIXED Term

Job Title

Job Description

Reports to: Process Information Manager

Location: London - Heathrow

Introduction to role

We are seeking a highly motivated and detail-oriented Operations Data Analyst to join our dynamic team based at Heathrow Airport. In this role, you will collaborate closely with our Data Engineers and Power Platform Developers to drive operational efficiency, streamline processes, and optimize business performance. As a Business Operations Analyst, you will have the opportunity to work with cutting-edge technologies and contribute to the seamless functioning of airport operations worldwide.

Role Responsibilities

As an Operations Data Analyst, you will play a pivotal role in enhancing the efficiency of baggage handling systems, ensuring smooth and seamless travel experiences for millions of passengers and contribute to the success of Vanderlande's mission to revolutionise airport logistics.

Your responsibilities and activities will include:

• Collaboration with Data Engineers and Power Platform Developers to gather, analyze, and interpret complex datasets related to baggage handling systems and airport operations.
• Utilize analytical tools and techniques to identify trends, patterns, and insights within the data, enabling data-driven decision-making
• Prepare comprehensive reports, dashboards, and visualizations to present findings and recommendations to stakeholders, supporting efficient and effective airport operations
• Identify areas for operational improvement within baggage handling systems and airport processes and develop strategies to streamline business operations
• Work closely with cross-functional teams, including engineers and operational staff, to implement process changes, monitor progress, and ensure successful outcomes
• Conduct regular audits to assess process efficiency and identify opportunities for optimization, enhancing the overall performance of baggage handling systems
• Monitor key performance indicators (KPIs) and business metrics to assess the performance of baggage handling systems and airport operations
• Collaborate with our Power Platform Developers to create automated workflows and tools that enhance operational efficiency, ensuring seamless baggage handling operations
• Foster strong working relationships with the Data Engineer and Power Platform Developer to ensure seamless collaboration and knowledge sharing
• Communicate complex data insights and technical concepts to non-technical stakeholders, including airport management and operational teams, in a clear and concise manner

Role Qualification and Skills

• Bachelor's degree in Business Administration, Finance, Statistics, or a related field. A master's degree is a plus.
• Proven experience in data analysis, business intelligence, or operations analysis, preferably within the aviation or transportation industry.
• Strong analytical skills with the ability to work with complex datasets and identify patterns and trends, contributing to data-driven decision-making.
• Knowledge of SQL, data modeling, and database management systems, facilitating effective data extraction and analysis.
• Proficiency in programming languages like Python, R, or SQL is important for data analysis. Familiarity with database querying, data manipulation, and data cleaning techniques is also beneficial.
• Experience in process improvement and project management methodologies, supporting the optimization of airport operations.
• Familiarity with Power Platform tools, such as Power Apps and Power Automate, is desirable, enhancing automation capabilities

What we offer

• 28 days annual leave (excluding public holidays)

• Bupa Medical Cover
• YuLife – Wellbeing membership with fast access to GP appointments, promotion of health and wellbeing along with daily quests to gain Yucoins that can be swapped for shopping vouchers
• A challenging work environment with lots of opportunities of career progression.
• Cycle to work scheme
• Pension with Aviva
• Access to Achievers an award-winning recognition platform that inspires to recognise your coworkers Where points are awarded that can be exchanged for a range of goods and discounts.

Diversity & Inclusion

Vanderlande is an equal opportunity/affirmative action employer. Qualified applicants will be considered without regards to race, religion, color, national origin, gender, sexual orientation, age marital status or disability status. If you feel there is a barrier that potentially prevents you from applying, we are always happy to discuss or explore, any reasonable adjustments can be made to support your application.