Quality Specialist -Data Analysis & Reporting

Shape the future of data-driven decision-making as our Quality Specialist – Data and Reporting. Leverage your expertise to develop innovative digital solutions, create impactful dashboards, and optimize processes while driving continuous improvement across the organization.

Key Accountabilities

• Requirement Capture and Planning:
  Conduct 'voice of the customer' (VOC) activities to define technical and non-technical requirements, document agreements, and establish phased plans to meet customer needs.

• Digital Solution Development:
  Execute projects within cost, schedule, and performance constraints, following the Lean DMAIC lifecycle from problem definition to project sustainment.

• Data Integrity and Validation:
  Ensure rigorous testing, validation, and debugging of solutions during pilot phases and before full-scale deployment.

• Compliance and Documentation:
  Adhere to IT and Security policies while producing documentation to facilitate future troubleshooting and development of solutions.

• Digital Tools and Systems:
  Leverage tools like Artificial Intelligence (AI), Robotic Process Automation (RPA), MS Power BI, and advanced database querying languages to address cross-platform business challenges.

• Dashboard and Intranet Development:
  Build and maintain practical, interactive MS SharePoint sites and digital dashboards. Publish accurate, consistent reports and competency-tracking tools while ensuring accessibility and anonymity.

• Integrated Management System (IMS) Support:
  Contribute to IMS development for a safer environment and enhanced customer confidence.

• Project Execution and Scope Management:
  Meet deadlines and manage scope changes effectively during product scoping and execution phases.

• Mentorship and Training:
  Mentor and train staff on the digital solutions, improvements, and systems you have established to ensure sustainable use.

Requirements

General Competencies

• Strategic Thinking
• Attention to Detail
• Communicating and Influencing
• Coaching and Mentoring
• Analytical Thinking
• Creativity and Innovation

Specific Job Competencies

• Process Optimization
• Knowledge of Quality Assurance Techniques (ISO 9001:2015)
• Lean Lifecycle and Principles (DMAIC)
• Extensive Knowledge of SharePoint and SAP Systems
• Advanced Digital Reporting Tools and Techniques
• Data Analyst Aptitude
• Database Querying and Web Languages

Experience and Education

Minimum Requirements:

• Experience: 5–8 years of experience in data analytics or Quality Improvement, ideally in heavily regulated manufacturing industries.
• Education: Bachelor's degree in an engineering discipline or vocational qualification/apprenticeship with equivalent manufacturing/engineering and defense experience.

Preferred Requirements:

• Experience: 9+ years of experience in data analytics or Quality Improvement, with expertise in executing digital solutions in manufacturing industries.
• Education: Master’s degree in engineering; Six Sigma Black Belt Certification from a recognized organization (e.g., ASQ, IASSC).

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