Consultant

Experience

4.5-8 Years

Skill (Primary)

Cloud Services-Platform Engineering-Azure Devops

Qualification

B-Tech

Location

Bangalore

Job Description (Posting).

Job Description2- (L3 and L2)

Required:
o Hands on experience building Azure DevOps pipelines.
o good working exposure on AWS and Azure Cloud services.
o Implementing & Managing IaC Codes, and CI/CD.
o Strong knowledge on Python,
o Responsible for collaboration between developers, Customer, and IT operations.
o Monitoring system issues, performance, and troubleshooting.
o Experience with K8s, docker, python, git, JIRA, Scrum.
o Implement monitoring and logging tools to ensure AI model performance and reliability.


Additional Expectation for an L3:
o Experience in AI pipelines.
o good understanding of ML, AI, GenAI.
o Working knowledge of- AWS (CodeWhisper, SageMaker, Bedrock, HealthScribe, Amazon Q in QuickSight) & Azure OpenAI, and other MS AI, ML technologies.
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Santhosh Govindan is typing (1.) To adhere to quality standards, regulatory requirements and company policies (2.) To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions or Reopen Cases (3.) To participate or contribute on EN business in creation of proposals to drive Service improvement plans. (4.) To independently resolve tickets and esnure that the agreed SLA of ticket volume and time are met for the team. (5.) To provide support for on call escalations orL3 level support and doing incident and problem management (6.) Work on value adding activities such Knowledge base update and management, Training freshers, coaching analysts and conducting interviewsorparticipation in hiring drives.